Experience

• 

  redPanda Software

  • South Africa
  • Software Development
  • 100 - 200 Employee

  • Product Owner

    • Mar 2020 - Present

    Key Roles and ResponsibilitiesManaging customer Priorities and Development Pipeline• Clear high-level list of future requirements.• List is kept in priority order.• Regular sessions with the customer to refine pipeline.• Agreed upon release schedule with client before start date.Meeting Facilitation• Running workshops with the client.• Running workshops with Solution Architects and Technical Leads.• Ensure Business Analyst handover sessions with development team occur in line with release schedules.Customer satisfaction• UAT failure rate kept low.• Ensure finished product is in line with client expectations.Collaboration• Regular Alignment sessions with Development Project Manager and Delivery Manager.• Managing workflow of the Business Analysts.• Backlog grooming with development.Documentation• Ensure requirements are signed off by the client before the development start date.• Ensure that development tickets are ready for the development team before start date.• Document high level requirements.• Ensure that the Business Analyst’s document the requirements in a clear way for the development teams to understand according to the specification template.

  • Development Project Manager

    • Oct 2019 - Feb 2020

    -Plan and schedule high level delivery in conjunction with the Product Owner.-Contribute to the estimation sessions once the requirements have been gathered.-Drive the internal processes and ensure that they are adhered to.-Detailed reporting on delivery progress and roadblocks to the Senior Development Manager.-Ensure that the burn down and burn up charts are up to date.-Accountable for the quality of the functionality delivered by their team by means of regression testing, unit testing, test automation and manual testing of functionality / defects.-Ensure that documentation is completed, both technical and business, and stored in the internal knowledge repository.-Continuously plan and monitor capacity of the team.-Proactively manage the sprint to ensure on time delivery.-Plan releases in conjunction with the Product Owner and other Development Project Managers on the account to ensure efficiency and defect free releases. -Ensure release notes are correct and up to date and sent to the Product Owner to communicate to the client. -Scheduling and prioritising defects that are raised in conjunction with the Product Owner.-Responsible for project administrative duties – including but not limited to tracking costs of the team delivery, capacity planning, team velocity, management reporting.-Responsible for HR management of the team. -Responsible for the growth and development of team members.-Managing and working collaboratively as part of an Agile development team.

  • Business Analyst

    • Apr 2019 - Sep 2019

    -Convert high level business requirements received from the Product Owner into user stories, into the smallest testable units of work.-When necessary, support Product Owner in conducting workshops with the client to gather high level requirements.-Create user stories in Jira and keep stories up to date.-Elaborate user stories in Discovery sprint according to BA Definition of Done and Development Definition of Ready. Conduct workshops with the client where necessary to complete elaboration process. -Create mockups and specific examples using tools such as Visio, Balsamiq, and Draw.io etc where necessary to support user stories. -Create user acceptance requirements.-Work and collaborate closely with the Product Owner, QA, Architects and the developers on the team to meet sprint delivery. -Create documentation eg. Catalogues, where required once the story or epic has been delivered before the sprint ends.-Working collaboratively as part of an Agile development team:a. Elaborating business requirements as created and prioritised by the Product Owner.b. Deliver according to the Definition of Done requirement.c. Collaborating with the Development Project Manager, Product Owner, Architects, Developers and Testers as required.d. Support the development process by assisting developers and QA’s to understand the requirements.e. Participate in planning meetings.f. Participate in Sprint Planning Development Cycles every 2 weeks.g. Participate in the Daily Standup meetings.h. Participate in, and present demos where required.

• 

  ooba

  • South Africa
  • Financial Services
  • 500 - 600 Employee

  • Junior Business Analyst

    • Dec 2016 - Mar 2019

    I partnered with the shared services heads in a trusted advisor capacity, with the aim to: 1. Understand and clarify the business’ intentions, motivations and objectives; 2. Through a process of dialogue, debate and modelling. 3. Then documented these as a set of business processes and rules, clearly reflecting the various business entities, their make-up, relationships and means of engagement. 4. In respect of information delivery, I was responsible for ensuring that there are consistent definitions for business entities and that all the rules associated with each business process were clearly documented, published and understood. 5. Defined reporting requirements and ensured delivery of these.

  • Business Information Developer

    • Oct 2014 - Nov 2016

    The purpose of a BI Developer role included 1. Forming part of the organisation’s Business Information (BI) development team. 2. Efficiently supporting the organisation’s information delivery requirements. The role is focused mainly on building reports and reporting using: Oracle Discoverer, BI Publisher (formerly: XML Publisher) tools.

  • Business Information Analyst

    • Dec 2012 - Sep 2014

    Responsible for data extraction, manipulation and converting data into accurate and meaningful information and distribution to all areas of the business including external customers. Responsible for maintaining the Enterprise Information Catalogue, which houses all business reporting information and for Monthly scheduled reporting.

  • Business Information Facilitator

    • Jun 2008 - Nov 2012

    Responsible for creating and distributing monthly Management Information to all internal and external business stakeholders. Managing and maintaining the monthly BI delivery schedule and attending to all ad-hoc information requests.

  • Senior Commissions/Registrations Administrator

    • Feb 2003 - May 2008

    Responsible for administering the Bond Registration Process. Responsible for collection of Commissions from the various Banking Institutions on Bond Registrations by liaising directly with Attorneys, performing Deed Searches as well as liaising directly with the banking Institutions. Ensuring that Commissions are paid correctly to recipients via weekly Commission Runs. Attended to ad-hoc queries e.g. Cheque returns, Commission Adjustments, Calculation and Payment Commission Advances.

  • Masterfile Administrator

    • Nov 2000 - Jan 2003

    Responsible for accurately capturing all Business Master Data which included creating entities and issuing of unique entity codes to the Sales Force and Real Estate Partners, for tracking and reporting purposes. Regular data clean ups

• 

  The Sea Castle

  • Front Office / Reservations

    • Dec 1996 - Apr 2000

    Key responsibilities included Bookings and Reservations, Check-In and Check-Out of guests, Co-ordination and Preparation of Continental Breakfast. Co-ordinate shifts for Front Office Reception and Security. Manage and regulate Front Office petty cash. Co-ordination of Housekeeping duties and attending to guest queries.