Experience

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  Job Junction - Nova Scotia Works Halifax

  • Canada
  • Non-profit Organizations
  • 1 - 100 Employee

  • Individual Service Coordinator

    • Nov 2023 - Apr 2024

  • Community Outreach Specialist

    • Sep 2023 - Apr 2024

    I reach out to community members in many diverse socioeconomical areas to help facilitate and foster employment readiness. I perform sessions on confidence coaching, employability skills, and resume practice to ensure clients feel encouraged to reenter the labour force.

  • Employment Facilitator

    • Aug 2023 - Apr 2024

    I am responsible for facilitating program workshops and individual career counselling services to participants as well as assisting with securing employment opportunities including work placement for the participants in the program. I am also responsible for follow up activities and ensuring the participants would reach the ultimate outcome of employment according to program’s timeline. I am given the creative freedom to develop new initiatives throughout the line of business and bring my passion projects to life to help serve vulnerable members of the community.

  • Ukrainian English Employment Consultant

    • May 2023 - Apr 2024

    Helping unemployed/underemployed Ukrainian Refugees find meaningful work based on the skill sets they currently possess.

  • Employment Facilitator

    • Mar 2023 - Aug 2023

    I am responsible for facilitating program workshops and individual career counselling services to participants as well as assisting with securing employment opportunities including work placement for the participants in the program. I am also responsible for follow up activities and ensuring the participants would reach the ultimate outcome of employment according to program’s timeline. I am given the creative freedom to develop new initiatives throughout the line of business and bring my passion projects to life to help serve vulnerable members of the community.

• 

  People Plus Consulting Limited

  • Halifax, Nova Scotia, Canada

  • Educational Consultant

    • Nov 2023 - Apr 2024
    • Halifax, Nova Scotia, Canada

    As an educational consultant I provide guidance and support to individuals or organizations in matters related to educational deliverables. I possess expertise in various aspects of education, such as curriculum development, educational policies, administration, and learning. Working closely with students, participants, organization, and stakeholders to assess needs, identify goals, and develop strategies to enhance educational outcomes.

• 

  Ignite Technology

  • Halifax, Nova Scotia, Canada

  • Collaboration Educator

    • Mar 2021 - Oct 2022
    • Halifax, Nova Scotia, Canada

    With Ignite Technology as a Collaboration Educator I was part of the Adoption and Education team. I worked with customers to create comprehensive training plans that encourage the adoption of technology within an organization, resulting in increased productivity and efficiency. By understanding how an organization and their employees work, I built a comprehensive plan that best suited the end-users and helped guide them through change. Change is a process, and I facilitated to made that change seamless.

• 

  CIBC

  • Canada
  • Banking
  • 700 & Above Employee

  • Human Resources Learning Facilitator II

    • Jan 2016 - Feb 2021

    As a Facilitator of Client Experience and Sales I have the opportunity to assist and lead employees in their role of learning and training on how to deliver the best client experience with a needs based selling approach. I partner with other business units to help improve the consistency of training and updated existing delivery content to improve the overall training approach. I strive to assist employees engage in the mentality of a client centric approach to sales. I have become proficient at the full suite of Microsoft Office products – often creating elaborate presentation and training material. I have strengthen my time management, often having an ever changing schedule and adapting to the fast paced environment in which I work.

  • Human Resources Facilitator

    • Aug 2015 - Jan 2016

    In the role as Facilitator I have had the opportunity to assist and lead employees in their role through learning and training. I have partnered with the business to help improve the consistency of training material through reference of the existing content and manipulating it to improve the delivery. I strive to assist employees to engage in the mentality of a client centric approach to needs based selling of banking products. I have become proficient at excel through utilization and manipulation of spreadsheets. I have created elaborate facilitator guides for the on-boarding process as well as restructuring existing guides. I have strengthened my time management skills and have adapted to becoming accountable for my own schedule.

  • Financial Services Progress Leader

    • Aug 2014 - Sep 2015

    As a Support Leader I was able to grow and expand my employee relation skills through mentoring, coaching, managing, and advocating client experience. I assisted to drive the line of businesses success with effective sales coaching which helped to lead to repeated team success. I built my management skills which was essential for maximizing time with individual employees and performing administrative tasks – scheduling, time logs, sales tracking, client experience tracking. These tasks allowed me to determine areas of opportunity per each employee and help build a stronger skillset for each employee based on their individual skill gap.

  • Credit Card Progress Leader

    • Sep 2014 - Aug 2015

    In previous roles such as a Progress Leader I had been able to grow and expand my responsibilities with peer mentoring, coaching, managing, and promoting client experience. Assisting to drive the line of business through effective coaching which helps to lead teams to deliver results. I excelled at working in a fast pace environment, maximizing time spent with representatives and administration tasks assigned. I had taken additional responsibilities to lead the line of business wide incentives.

  • Small Business Progress Leader

    • Feb 2014 - Aug 2014

    In previous roles such as a Progress Leader I had been able to grow and expand my responsibilities with peer mentoring, coaching, managing, and promoting client experience. Assisting to drive the line of business through effective coaching which helps to lead teams to deliver results. I excelled at working in a fast pace environment, maximizing time spent with representatives and administration tasks assigned. I had taken additional responsibilities to lead the line of business wide incentives.

  • Small Business Specialist

    • Jun 2013 - Feb 2014

    As a Financial Service Representative, both Personal and Small Business it was my responsibility to navigate and have an understanding of products and procedures that are provided by CIBC. Upon utilizing the products and procedures I was able to promote solutions to future and past clients, deepening client relationship by discovering a need, creating a rapport, and delivering a solution. I maintained and exceeded my quarterly sales targets repeatedly.

  • Financal Service Representative

    • Jul 2012 - Jun 2013

    As a Financial Services Representative Personal and Small Business I was responsible for navigating and promoting products and procedures offered by the company to existing and potential clients. I focused on needs based selling practices that allowed me to build strong rapport with my clients and exceed business targets within my role. It was through the rapport building and client centric approach that I was able to engage clients in often-difficult conversations surrounding their finances and promote solutions and products that were both profitable for the client as well as the company.