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Nicole Folman is a seasoned IT professional with experience in various roles, including Application Analyst, Information Technology Technician, and Print Center Employee. She holds a Bachelor of Science in Information Technology and an Associate's degree in Information Technology. With 6 years of experience in the City of Santa Barbara, she has developed skills in Microsoft Office, MySQL, Linux, and Windows. She has also worked in customer service and management roles, including Lot Operator and Relief, where she has honed her skills in communication, problem-solving, and public relations. Currently based in Oxnard, California, Nicole brings a unique blend of technical expertise and interpersonal skills to her work.

Experience

    • United States
    • Government Administration
    • 700 & Above Employee
    • Application Analyst
      • Jun 2022 - Present

    • Information Technology Technician II
      • Aug 2020 - Jun 2022

    • Information Technology Technician
      • Jan 2018 - Aug 2020

  • Santa Barbara Downtown Parking
    • Santa Barbara, California Area
    • Lot Operator, Relief, Ambassador
      • Aug 2016 - Jan 2018
      • Santa Barbara, California Area

      Lot Operator: Customer Service in the Downtown area. Working at the exits of each of the lots in the area, getting people out ASAP. Directing people to what they're looking for. Responsible for counting money, and working with the public.Relief: Responsible for stocking the kiosks in the parking lots with supplies the operator needs (policy flyers, receipt rolls, city maps etc.) Giving change for the received larger bills. Giving each operator two 15-minute breaks during their shift. Making sure the lots are running smoothly and reporting anything going wrong to the Parking Office. Going to the bank to exchange the larger bills for smaller ones to then exchange with the lots. Ambassador: Walking up and down State Street. Keeping an eye out for transients who are laying where it is not permitted, or smoking along the street in front of businesses. Keeping in contact with the business owners. Speaking with transients about the Downtown area. Directing tourists to a specific location they're seeking.

  • Print Center
    • Pittsburgh Technical Institute
    • Print Center Employee
      • 2013 - Oct 2014
      • Pittsburgh Technical Institute

      Helping students in the tech lab print documents and projects using the school network. Organizing the printed documents according to who printed them. Load paper into the printers. Check for errors on the printers.

Education

  • 2017 - 2022
    Walden University
    Bachelor of Science - BS, Information Technology
  • 2013 - 2015
    Pittsburgh Technical Institute
    Associate's degree, Information Technology
  • 2009 - 2013
    Warren G Harding
    High School Diploma, 3.0 or higher

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Computer and Network Security”

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