Experience

• 

  Harnett County Department of Public Health

  • Environmental Health Specialist

    • Sep 2014 - Present
• 

  Campbell University

  • Executive Administrative Assistant

    • Oct 2013 - Sep 2014
• 

  F&I Solutions, Inc.

  • Executive Assistant Manager

    • Sep 2011 - Oct 2013

    •Find solutions to unique client needs by serving as liaison between CEO and finance managers•Update monthly financial reports on Excel spreadsheets •Edit online publications and promotional materials for spelling and grammatical errors•Reconcile financial accounts•Control payroll for 2-10 financ...

• 

  Schmidt and Catchings Family Practice, LLC

  • Cary, NC

  • Billing Manager

    • Aug 2004 - Aug 2009
    • Cary, NC

    • Served as liaison between physicians, insurance companies, and patients• Audited physician charts for correct coding and documentation• Updated and maintained patient database• Created and researched accounting and financial reports to present to executives• Supported, managed, and trained staf...

• 

  Waverly/Prestonwood Primary Care

  • Cary, NC

  • Billing and Administrative Assistant

    • Mar 2003 - Aug 2004
    • Cary, NC

    • Monitored financial reports• Researched Accounts Receivable and reclaimed over $30,000 for the practice in 2 months • Resolved customer service-related issues and negotiated payment for insurance claims• Researched medical records for documentation errors

• 

  Carolina Medical Sales, Inc.

  • Apex, NC

  • Billing Manager

    • Jan 1999 - Mar 2003
    • Apex, NC

    • Managing billing affairs including insurance claim submissions• Training staff to handle customer service issues and efficiently process shipments• Selling diabetic supplies• Handling phone calls and assisting with customer service issues

• 

  TruGreen Chemlawn, Plantscaping

  • Morrisville, NC

  • Interior Plants Designer

    • Jan 1998 - Jan 1999
    • Morrisville, NC

    Sales, Design, plant care technician