Experience

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  Civil Contractors Federation Victoria - CCF Vic

  • Melbourne, Victoria, Australia

  • Civil Construction Labourer

    • Sep 2023 - Present
    • Melbourne, Victoria, Australia

• 

  Hume City Council

  • Splash Aquatic Center

  • Leisure Operations

    • Jul 2018 - Jan 2024
    • Splash Aquatic Center

    Customer Service

• 

  Rokon Pty Ltd

  • Melbourne, Victoria, Australia

  • Construction Laborer

    • Sep 2023 - Dec 2023
    • Melbourne, Victoria, Australia

    Connected as a temporary host employer through the Women in Civil Pathways Program (facilitated by the CCF Vic)

• 

  Kingswim

  • Mernda, Victoria, Australia

  • Swim Instructor and Supervisor

    • Jan 2017 - Oct 2023
    • Mernda, Victoria, Australia

    Responsible for the daily running of the Center, supporting the Center Manager and franchise owner, leading innovative marketing strategies leading to business growth, maintaining OH&S regulations according to government department requirements, all areas of staff management including recruitment, mentoring and dismissal, maintaining a high level of customer service and customer rapport.

• 

  JUMP! Swim Schools

  • Doreen, Victoria, Australia

  • Assistant Manager

    • Aug 2016 - Jan 2017
    • Doreen, Victoria, Australia

    Responsible for the daily running of the Center, supporting the Center Manager and franchise owner, leading innovative marketing strategies leading to business growth, maintaining OH&S regulations according to government department requirements, all areas of staff management including recruitment, mentoring and dismissal, maintaining a high level of customer service and customer rapport.

• 

  RACQ

  • Eight Mile Plains, Queensland, Australia

  • Sales Representative

    • May 2014 - Feb 2015
    • Eight Mile Plains, Queensland, Australia

    Working in a fast paced call center, I continuously achieved set KPIs, provided excellent customer service, applied learnt company product knowledge and maintained strict adherence to all company and legal requirements. During this role, I gained excellent understanding of the insurance industry. I also applied my knowledge of the Microsoft suite daily and used MRM, Policy Center and cisco data bases.

• 

  Early Settler

  • Slacks Creek, Queensland, Australia

  • Sales Representative

    • Jan 2011 - Feb 2015
    • Slacks Creek, Queensland, Australia

    Responsible for maintaining a high level of customer service, I achieved set KPIs for the company. I easily transitioned into leadership roles when required and worked between three locations in Brisbane. I was actively involved in seasonal re merchandising, sale promotions set up, assembling furniture and stocktake. In the absence of the store managers, I was required to report on weekly sales and product quality control. I worked closely with the state warehouse and all business stakeholders.

• 

  Sam’s Warehouse

  • Brisbane, Australia

  • Assistant Supervisor

    • Jun 2003 - Dec 2011
    • Brisbane, Australia

    Staff relations including hiring, training and dismissal, stock control, innovative merchandising, store fit outs, money control, OH&S procedures and training, customer service, customer complaints and resolutions.