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Nicola Marrison profile image

Nicola Marrison

Operations Manager at Pinnacle Hotel at the Pier
Intro Book
Experienced hospitality manager delivering exceptional customer experiences.
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Location
North Vancouver, British Columbia, Canada, CA
Skills
  • Hospitality
  • Customer Service
  • Hotels
  • Hospitality Industry
  • Hospitality Management
  • Show all
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Bio

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Nicola Marrison is a seasoned hospitality professional with 15+ years of experience in hotel management, customer service, and event planning. She has held various leadership positions, including Operations Manager at Pinnacle Hotel at the Pier and Fairmont Gold Manager at Fairmont Vancouver Airport. Nicola has a strong educational foundation in hospitality management from the University of Birmingham. With expertise in hospitality industry, food and beverage, social media, and event management, Nicola is well-equipped to deliver exceptional customer experiences and drive business growth. She is certified in responsible service, food safety, occupational first aid, and wine studies, demonstrating her commitment to excellence in her field.

Credentials

  • Serving It Right
    Responsible Service BC
    Sep, 2020
    - Apr, 2026
  • BC Food Safe
    Government of British Columbia
    Apr, 2020
    - Apr, 2026
  • Occupational First Aid: Level 2
    WorkSafeBC
    Jul, 2020
    - Apr, 2026
  • WSET Level 1
    Wine & Spirit Education Trust

Experience

Education

  • 2004 - 2008
    University of Birmingham
    Bachelor's Degree

Suggested Services

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Industry Focus. “Hospitality”

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