Experience

• 

  Somerset Patriots Baseball

  • United States
  • Spectator Sports
  • 1 - 100 Employee

  • Director of Tickets

    • Jul 2018 - Present

    Responsible for all ticketing aspects at ballpark. Duties include sales, maintenance, and fulfillment of all tickets (season tickets, day of game, hospitality suites, and groups) by using our CRM and Ticket System. Responsible for all day-to-day operations of the ticket office including working with customers displaying strong customer service skills. Other responsibilities:- Cold Calling companies and individuals to sell Marketing Partnerships, Group Ticket sales, and Season Ticket sales.- Manage assigned business accounts to maximize revenue.- Service, Maintain, and Renew accounts from year to year.- Develop new and creative ways to market the Patriots.- Provide inside support for the Sales Department.- In-charge of the Patriots High School Baseball Program.

  • Ticket Sales Manager

    • Oct 2013 - Jul 2018

    Responsible for all ticketing aspects at ballpark. Duties include sales, maintenance, and fulfillment of all tickets (season tickets, day of game, hospitality suites, and groups) by using our CRM and Ticket System. Responsible for all day-to-day operations of the ticket office including working with customers displaying strong customer service skills. Other responsibilities:- Cold Calling companies and individuals to sell Marketing Partnerships, Group Ticket sales, and Season Ticket sales.- Manage assigned business accounts to maximize revenue.- Service, Maintain, and Renew accounts from year to year.- Develop new and creative ways to market the Patriots.- Provide inside support for the Sales Department.- In-charge of the Patriots High School Baseball Program.- Oversee the Somerset Sluggers Kid Club Program.

  • Stadium Operations/Merchandising Intern

    • May 2013 - Sep 2013

    Assisted the Vice President of Operations with daily operations of TD Bank Ballpark. I was responsible for the general upkeep of the ballpark on non-game days and game days. This included setting up the ballpark for all events and all aspects of making sure the facility is clean and operational and supplies are fully stocked. Other responsibilities included management and scheduling of ushers/ticket takers, parking employees, retail store employees, and game day merchandise hawkers. Displayed excellent organizational, time management, and computer skills.

• 

  Newark Bears

  • Newark, NJ

  • Intern

    • May 2012 - Aug 2012
    • Newark, NJ

    I was an intern and did anything they needed. I was a member of their Street Team (for guerrilla marketing), helped get the Stadium ready and clean for games and events. But I mainly worked in the ticket office making cold calls and working the windows (tickets, Will Call, and Player Pass List). Displayed great customer service skills.

• 

  Harding Day Camp

  • Harding, NJ

  • Sports Director

    • Jul 2009 - Jul 2012
    • Harding, NJ

    I was in charge of the Sports activity period for kids ages 5-14. Organized and designed lesson plans (similar to a gym teacher) for each age group to learn and play.

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  Baseball and Softball Umpire

  • Umpire

    • Apr 2010 - Aug 2011