Bio
Experience
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Production Coordinator
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Mar 2024 - Present
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Eastman
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Kingsport, Tennessee, United States
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Operator
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Nov 2022 - Nov 2023
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Kingsport, Tennessee, United States
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Advanced Medical Support Assistant
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Sep 2018 - Nov 2022
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Claims Assistant
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May 2016 - Sep 2018
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Help Desk Teir 1 Agent
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Jan 2016 - May 2016
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Chemical Operator
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Nov 2015 - Jan 2016
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Operational Risk Analyst
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Sep 2013 - Nov 2015
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Collector
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Jan 2013 - Oct 2013
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Supply Specialist
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Apr 2009 - Feb 2013
- Revised and implemented new stock management training guide, resulting in 2 consistent bi-annual inspection results of 100%- Coordinated removal of excess stock, cutting $1.7 million which lead to a 30% increase of sales- Implemented a new delivery schedule and route leading to a 30% decrease in delivery times- Personally selected as the subject matter expert to improve business model for entire company
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Customer Service Agent
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Mar 2007 - Apr 2009
- Customer Service Associate III, processed new accounts and credit authorization- Productivity increase of 60% in 2 months utilizing new training protocols
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Education
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2017 - 2018Milligan College
Masters, MBA, Healthcare -
2013 - 2015King University
Bachelor of Science - BS, Information Technology
Suggested Services
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Industry Focus. “Healthcare”
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References
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