Bio
Experience
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Blue Ribbon Industries
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Rogers, Arkansas, United States
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Project Manager
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Sep 2022 - Present
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Rogers, Arkansas, United States
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Striking Landscape LLC
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Greater Tampa Bay Area
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Business Owner
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Jun 2020 - Sep 2022
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Greater Tampa Bay Area
Direct all aspects of business, including qualifying incoming leads, identifying needs, designing landscapes,estimating costs, and selling products/services. Oversee installations and maintenance. Manage financials andpipeline of 4–5 projects. Generate new business from referrals and conversations with people passing by job sites.● Identified need for reliable, professional landscape company to provide comprehensive services inresidential neighborhood. Established business; sold and executed $400K+ of work in 2 years.● Expedited project completion and increased profitability by sourcing and developing relationship withplant broker who accepted orders by email and delivered all material to job site, thereby saving 1 day perproject previously spent picking up orders from multiple vendors.
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Pine Lake Companies
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Greater Tampa Bay Area
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Account Manager
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Mar 2020 - Sep 2020
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Greater Tampa Bay Area
Managed 50+ commercial and residential landscape maintenance accounts valued at ~$750K yearly. Scheduled, supervised, and controlled output quality of route execution by 4 crews. Hired/fired staff and conducted performance reviews. Followed up with and qualified incoming leads to acquire new clients. Tracked pipeline of enhancement projects.● Developed job site maps and route binders highlighting critical information for crew lead/foreman tocomplete routes, thereby preventing any lapse in service for maintenance clients due to staff shortages.Improved scheduling, efficiency, and employee retention while cutting 3,000 overtime hours in 6 months.● Identified need to boost sales of enhancement projects for maintenance properties. Created qualitycontrol report during client visits with landscape enhancement opportunities. Shared reports with clientsand prepared proposals, resulting in ~$50K of sales in first 3 months of implementation.
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United States
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Facilities Services
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1 - 100 Employee
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Project Manager
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Nov 2017 - Feb 2020
Supervised execution of projects generating $750K in revenue annually. Monitored labor hours and material costs to perform work within budgets of $500 to $50K. Maintained compliance with safety standards as well as city/county regulations. Managed client relations and resolved conflicts. Managed 2 crews of 2–3 employees; hired team members and utilized employees from irrigation and maintenance department on jobs as needed.● Received 4.5+ rating (out of 5) on all client satisfaction follow-up calls.● Participated in yearly and quarterly planning as member of leadership team, supporting annual revenue growth from $1.5M to $3.2M.● Uncovered sales opportunities missed during initial sale. Identified and presented to clients additionalproject or enhancement work to address within current scope of project to leverage use of crews andequipment already on site to close sales; generated $150K in additional revenue in 2 years.
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Project Crew Lead
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Feb 2012 - Nov 2017
Oversaw and executed jobs with crew of 2–4 team members. Provided all landscaping services, including planting, mulching, hardscaping, irrigation, lighting, drainage, sod installation, pruning, and excavation. Managed daily tracking sheets with labor time and material/equipment usage. Coordinated with project manager, estimator, and sales team to deliver exceptional results for clients within budgeted time frames and materials.● Earned exceptional client care call scores, averaging 4.85 out of 5.
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A-1 Landscape Design, Inc
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Bellingham, Washington Area
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Landscaper
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2009 - 2012
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Bellingham, Washington Area
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Education
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Bellingham Technical College
Project Management -
2020 - 2020Florida Nursery, Growers, & Landscape Association (FNGLA)
Horticultural Professional Certificate -
National Association of Landscape Professionals (NALP)
Softscape and Hardscape Certifications -
Whatcom Community College
Associate of Arts - AA, Anthropology
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