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Nicholas Tettey

Junior Oracle E-Business Database Administrator at Volta River Authority
Intro Book
Nicholas Tettey is a seasoned IT professional with 15 years of experience in database administration, customer service, and technical support, holding a Bachelor of Science in Information Technology and a Professional Diploma in Software Engineering.
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Location
Accra, Greater Accra Region, Ghana, GH
Languages
  • English Professional working proficiency
  • Krobo Native or bilingual proficiency
  • Ga Native or bilingual proficiency
  • Twi -
Skills
  • Databases
  • Database Administration
  • Web Design
  • Call Center
  • Microsoft Office
  • Show all
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Bio

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Nicholas Tettey is a seasoned IT professional with a strong background in database administration and customer service. As a Junior Oracle E-Business Database Administrator at Volta River Authority, he provides techno-functional support for Oracle EPM Cloud Application, ensuring seamless operations and optimal performance. With over 9 years of experience in the field, Nicholas has honed his skills in databases, web design, and Microsoft Office, making him a valuable asset to any organization. Prior to his current role, Nicholas worked as a Customer Service Representative at Rising Data Solutions, where he successfully placed telemarketing calls to businesses in the US and Canada, and as a Call Centre Agent at Sammy Communication Center, where he made calls for customers and delivered messages. His experience in call centers and customer service has equipped him with excellent communication and interpersonal skills. Nicholas holds a Bachelor of Science in Information Technology (BSc.IT) from the University of Education, Winneba (UEW), and a Professional Diploma in Software Engineering from NIIT Ghana (Ring Road Centre). He is fluent in English, Krobo, and Ga, and has a working proficiency in Twi.

Experience

  • Volta River Authority
    • Accra, Greater Accra, Ghana
    • Junior Oracle E-Business Database Administrator
      • Mar 2021 - Present
      • Accra, Greater Accra, Ghana

  • VOLTA RIVER AUTHORITY (VRA)
    • Accra
    • Snr. Computer Programmer- Technical Support Analyst, Oracle EPM Cloud.
      • Nov 2014 - Present
      • Accra

      Provide Techno-Functional Support for;Oracle EPM Cloud Application.

  • Volta River Authority (VRA)
    • ACCRA
    • National Service Personnel
      • Nov 2010 - Jul 2011
      • ACCRA

      Clearing of trace files from the databaseRunning daily backup of in-house applications and other applications both on the server and on the local machine Preparing documentations for project that are to be carried out by the database administrators

  • Rising Data Solutions
    • Customer Service Represntative(Call Center Agent)
      • Nov 2006 - Feb 2007

      Placing telemarketing calls to businesses in the United States of America Placing telemarketing calls to customers in CanadaRunning Surveys for companies in Canada

  • Sammy Communication Center
    • Call Centre Agent
      • Jan 1999 - Feb 2000

      Making calls for customers Receiving calls and delivering messages for and to customers

Education

  • 2010 - 2012
    University of Education, Winneba (UEW)
    Bachelor of Science in Information Technology (BSc.IT), Database Administration
  • 2007 - 2009
    NIIT Ghana (Ring Road Centre)
    Professional Diploma, Software Engineering
  • 1995 - 1997
    ADISADEL COLLEGE
    SSSCE (SHS), Science
  • 1993 - 1995
    Osu Salem JSS
    BECE (JHS), Basic Studies

Suggested Services

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