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Bio

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Nicholas Karlsen is a seasoned technology professional with extensive experience in IT solutions, digital development, and project management. He has worked in various roles, including Chief Technology Officer, Information Technology Solutions Manager, and Development and Project Manager at prominent companies such as Apollo Studios, Autoboys South Africa, and Grandmark International.

Credentials

  • A+, N+, MCP, MCP+i, MCSE, Computer Science
    Torque IT
  • Amazon Web Services Solutions Architect Associate
    Amazon Web Services (AWS)
  • Developing Web Applications with PHP, Engineering Technology
    Unisa
  • Information Technology in Electronic - Commerce (ITEC), Engineering and Technology
    Unisa
  • RHCE, Computer Science
    Red Hat Technologies

Experience

  • Apollo Studios
    • Gauteng, South Africa
    • Chief Technology Officer
      • Nov 2022 - Present
      • Gauteng, South Africa

    • Information Technology Solutions Manager
      • Feb 2017 - Aug 2023
      • Randburg

    • Development and Project Manager at Autoboys
      • Mar 2017 - Dec 2019
      • Crown Mines

    • Business Solutions - Digital
      • Apr 2015 - Feb 2017
      • Crown Mines

      Manage the reporting and business intelligence department.Digital solutions research and development.Systems integration.Manage .Net development team and online products catered to the insurance space.

    • Dev Ops Manager
      • Oct 2008 - Apr 2015
      • Rosebank.

      Manage Entire Open Source Production Environment and support staff. Maintain Enterprise web environment (Linux - CentOS). Manage and maintain all related technologies (Apache, Tomcat, Mysql Varnish cache, DRBD, High availability). Totalling 50 servers and 1 full time engineer. High availability and solutions driven architecture. Environment security and performance monitoring. 24/7 standby.Manage Entire Web Development team. Including 5x Java developers, 2x php developers and 2x designers.  Work load spans over 20 websites. Manage JAD sessions. Facilitate the development process through issue resolution and knowledge management. Assign and manage projects and tasks and stretch goals.Obtain and analyse development brief from business: Architect entire solution in line with business objectives and environment. Translate brief for developers, engineers and designers. Assign and manage tasks with scrum. Perform quality assurance. Manage stakeholder expectations. Manage delivery and scope creep. Create solutions to unexpected hurdles.Staff Management  Staff appraisals. Disciplinary and corrective action. Create personal development plans per staff member.Technology Research and Solutions Development.Participate in Group IT steering committee.Participate in product development and market strategy.Consult to internal Clients.

    • Field Engineer
      • Apr 2008 - Sep 2008

      Field Engineer, supporting heterogeneous environments.Various SME technical support.MS small business server support installation and configuration.Network, Mail, gateway, proxy support.Linux server installation and support.Solution Sales.

    • Technical Support Specialist
      • Jan 2006 - Sep 2007

      Administration of Web portal technologies such as: WebCT, Blackboard, PeopleSoft, Novell GroupWise, Active Directory, and eTimesheets for several multi-campus universities. Acted as end-user technical support for numerous technologiesand platforms and performed end user administration functions.

    • Network Administrator
      • Nov 2002 - Oct 2005

      Desktop SupportNetwork AdministrationLinux Administration (Proxy, Firewall, Mail server, File server)Linux Terminal Server Implementation and support.Computer Skills Training.IBM universe database Installation and maintenance.RF scanner configuration and maintenance.

    • Proprietor
      • Feb 2001 - Aug 2004

      Linux Administration and Network Solutions.Support and maintain client Infrastructure.Support heterogeneous environments.Preemptive maintenance.Install, configure and support country wide Linux terminal server solution.Sales, invoicing, accounting.Interviewing and hiring of technical support staff.Negotiate SLA contracts.Research and development of specific solutions to client requests.

Education

  • 2020 - 2023
    Regent Business School
    Bachelor of Commerce - BCom, Information Technology
  • 1992 - 1996
    Norkem Park high school
    Martic, Martic
  • 1991 - 1996
    Norkem Park High
  • Unisa
    Bcom, Entrepreneurship

Suggested Services

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Industry Focus. “Technology, Information and Internet”

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