Experience

• 

  HallKeen Management

  • United States
  • Real Estate
  • 200 - 300 Employee

  • Regional Director Of Operations

    • Feb 2022 - Present

  • Executive Director/Commercial Properties Manager

    • Jan 2013 - Present

    Executive Director-Responsible for the day to day operations of the facility including Resident/Employee safety and satisfaction, regulatory compliance, P&L responsibilities, budgeting, hiring/firing/coaching, training/in-services, oversight of department directors and compliance, CQI/CPR/QA, organizational planning and objectives/strategic management, marketing and community outreach•Responsible for all phases of operation and management of a 109 unit assisted-living/special care unit property.•Develop operational budget and capital requirements, including forecasting and approving all expenses. •Formulate and drive marketing strategy to drive a sales oriented culture.•Manage (GAFC) Group Adult Foster Care, (PACE) Elder Service Plan and (LIHTC) Federal Low Income Housing Tax Credit programs•Manage employees and creates/maintains a high functioning, customer service oriented team environment•Maintain high customer satisfaction and ensures quality service delivery•Performs regular reviews of and makes recommendations on all aspects of building construction and preventative maintenance•Maintain licensing, other regulatory requirements and compliance with corporate directives

• 

  Emeritus

  • NY/ PA

  • Executive Director/Regional Mentor

    • 2005 - 2012
    • NY/ PA

    Executive Director-Responsible for the day to dat operations of the facility including Resident/Employee safety and satisfaction., regulatory compliance, P&L responsibilities, budgeting, hiring/firing/coaching, training/in-services, oversight of department directors and compliance, CQI/CPR/QA, organizational planning and objectives/strategic management, marketing and community outreach.Mentor- Completed the aformentioned for facilities in transitionas well as orientated and trained on boarding Executive Directors and Assistant Executive Directors.

• 

  Upstate Cerebral Palsy

  • Resident Manager

    • Dec 2003 - Sep 2005

    Oversaw day to day operations of two residences and an appartment program. Authored Res hab, IPOP, plans in accordance to resident objectives and goals and ensured follow through and progression. Ensured overall regulatory complance. Oversight of staff.