Experience

• 

  Anchorage Golf Course

  • Anchorage, Alaska Area

  • Administrative Assistant

    • Oct 2014 - Present
    • Anchorage, Alaska Area

    • Assist accounting department with end of year budget as well as following year projections by utilizing excel reports• Manage new marketing strategies utilizing internal and external tools to maximize profitability for events• Maintain and update all website information and create new marketing methods to attract new business• Oversee completion of projects including implementation of new point of sale system, merchant service management and technological upgrades on property

• 

  Anchorage Golf Course and O'Malley's on the Green

  • Tournament Director

    • Mar 2012 - Present

    • Coordinate all event activities with clients including sponsorships, fundraisers, volunteer management, and banquets• Direct all golf staff during operation of events and guide tournament staff through client interaction• Create all invoices and statements and ensure tournament payments are received and applied correctly • Schedule events and weekly leagues as well as manage the tee sheet for regular course play to maximize potential profit• Facilitate staffing and scheduling within department as well as with golf operations, banquet staff, and maintenance staff

• 

  Wells Fargo

  • Personal Banker

    • Aug 2011 - Mar 2012

    • Collaborate with customers to resolve account or loan issues to ensure superior customer service experience• Assess personal financial position of customers through extensive communication to execute personal and home equity loans/lines of credit • Manage customer’s portfolios and relationships by evaluating personal finances and goals to ensure all expectations are met• Work with management as well as teller staff to meet store sales goals as well as customer service expectations

• 

  Key Equipment Finance

  • Outsourcing Specialist

    • Sep 2007 - Oct 2010

    • Analyze rotating queue of 200 accounts to determine viability for collection, legal ramifications, replevin orders, possible lawsuits, bankruptcy or route to portfolio management department for remarketing of assets• Collaborate with outside law firms/agencies as well as internal departments to determine proper course of action for legal, remarketing, or bankrupt accounts• Negotiate debt settlements with vendors as well as customers by completing detailed accounting spreadsheets, asset discovery, research regarding Homestead Exemption, and strong knowledge of leasing contracts • Monitor all 3rd party agencies and law firms by measuring performance, results, and progress creating detailed weekly reports