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Nhi Pham

Customer Relationship Manager (Strategic) at FrankieOne
Intro Book
Data Science professional with customer-facing experience and certifications in sales and marketing.
  • Claim this Profile
Location
Greater Melbourne Area, AU
Languages
  • English Native or bilingual proficiency
  • Vietnamese Native or bilingual proficiency
  • Italian Limited working proficiency
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Bio

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Topline AI
Nhi Pham is a seasoned professional with a Master's degree in Data Science from La Trobe University and extensive experience in customer-facing roles, including Customer Relationship Manager, Customer Success Manager, and Sales Advisor. She is proficient in English, Vietnamese, and Italian, and holds various certifications in sales, marketing, and first aid.

Credentials

  • Rock Your LinkedIn Profile
    LinkedIn
    May, 2021
    - Apr, 2026
  • Prospecting for Impact Certification
    Winning by Design
    Aug, 2022
    - Apr, 2026
  • HubSpot Sales Software
    HubSpot
    May, 2023
    - Apr, 2026
  • Inbound
    HubSpot
    Apr, 2022
    - Apr, 2026
  • Inbound Sales
    HubSpot
    Apr, 2022
    - Apr, 2026
  • First Aid
    Victorian Institute of Community Services
    Jan, 2021
    - Apr, 2026

Experience

  • FrankieOne
    • Australia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Customer Relationship Manager (Strategic)
      • Jun 2024 - Present

    • Customer Success Manager (Enterprise)
      • Feb 2024 - Present

    • Customer Success Associate
      • Aug 2023 - Feb 2024

  • Mentorloop
    • Australia
    • Human Resources Services
    • 1 - 100 Employee
    • Customer Success Specialist
      • Oct 2022 - Jul 2023

    • Inbound Sales Support
      • Apr 2022 - Oct 2022

  • General Pants Co.
    • Victoria, Australia
    • Sales Advisor
      • Nov 2021 - Feb 2022
      • Victoria, Australia

  • H&M
    • Docklands
    • Sales Advisor
      • Aug 2019 - Feb 2021
      • Docklands

  • Coles
    • Altona Gate, Victoria, Australia
    • Sales Assistant
      • Feb 2019 - Jan 2020
      • Altona Gate, Victoria, Australia

  • Optus
    • Melbourne, Australia
    • Sales Associate
      • Nov 2017 - Jan 2019
      • Melbourne, Australia

Education

  • La Trobe University
    Master's degree, Data Science
  • 2018 - 2022
    La Trobe University
    Bachelor's degree, Health Services/Allied Health/Health Sciences, General
  • 2016 - 2017
    Catholic Regional College Sydenham
    High School Diploma, 11/12

Suggested Services

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Industry Focus. “IT Services and IT Consulting”

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