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Bio

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Credentials

  • Lean Six Sigma Black Belt (ICBB)
    California State University-Dominguez Hills
    Dec, 2021
    - Apr, 2026

Experience

    • Quality Assurance Manager
      • May 2017 - Present
      • Vietnam

      Full time working in Danish company -One of leading global producers of outdoors furniture.Being responsible for:- Evaluating and selecting suppliers- Incoming material inspection- Auditing suppliers- Calibrating Equipment/QA tools- Study and deploy all customer’s requirements related to quality and inspection program- Reviewing and updating quality handbook - Developing and maintaining final quality control plan- Conducting quality calibration for final control and Operation QC- Conducting pre-shipment inspection (AQL)- Following up on CAPAs for final inspection (internal and external/3rd party)- Reviewing in product risk assessment (DFMEA and PFMEA) - Leading in product quality review meeting with customers when needed- Being ensured pre-SOP readiness for the success of new products for strategic customers- Leading CAPA projects including preparation, follow-up, implementation, verification process- Leading development of the Quality Plan for strategic products/customers- Practical audits - link actual performance with the approved procedures/work instructions.- Coordinating all project update meetings and present or lead presentations for project status reviews as needed- Facilitating and maintaining records of all internal and external communications relevant to assigned projects including meeting minutes- Monitoring and presenting project quality performance at periodic project review meetings- Performing internal audits weekly – monthly, depending on the external audit plan or required from other improvement projects- Preparing Quality Assurance Plans, procedures or production work instructions that meets the company standard or specific customer requirements.- Doing training for staff, managers in QMS and other QA standard/requirements - Linking frequent Final Control failures to audit, training and CaPa plans with the aim of continuously improving overall quality output and system.

    • Quality Deputy Director
      • Apr 2013 - Apr 2017
      • Vietnam

      Vietnamese company - Main products of construction textile such as: backpack, suitcases, storage, lampshade application Be responsible to manage all QA/QC operations:- Planning and implementing quality action plan, ensuring progress as quality plan- Direct monitoring quality in the process of production, solving quality problems in case of happening- Researching into improving product quality, reducing production cost- Designing and executing quality assurance system in accordance with company’s quality standards and process - Developing and installing an effective product tracing system to ensure product recall (if any) can be facilitated minimal cost.- Management /Training subordinates and subcontractor’s plant personnel on quality standards and procedures- Working in co-ordination with the production managers, product engineers to achieve optimum product fulfilling the quality pre-conditions, working closely with other departments including production management in goods quality assurance and resolving quality issues- Mainly being responsible in meeting the customer quality standards and maintaining effective & efficient quality control procedures throughout the factory- Managing the quality department to achieve high quality of product, less customer complaint and yield improvement activity- Analyzing customer complaints on quality to determine causes and implement corrective and preventive action- Representing the company to resolve quality issues- Arranging and conducting the internal inspection from material to finished products- Responsibility of goods quality assurance of company dispatching to customer- Implementing the quality auditing both inside and outside company- Controlling the system documentation of all customers for conclusion to work performance, and analyze cause of problems by overview, and arrange corrective & preventive action plan to solve all problems as customer's requirements & company's regulations.

    • Chief Engineer
      • Apr 2007 - Apr 2013
      • Vietnam

      Full time working in Japanese company -Manufacturing the printed wiring boardsBeing responsible for- Solid design the process flow of production for first lot of high-tech product- Enhancing the quality of product through process improvement- Improving yield through FMEA method- Enhancing productivity by technical application- Managing the project of new plating line

Education

  • 2009 - 2013
    University Of Economics Ho Chi Minh City
    Master of Business Administration - MBA, Good
  • 2002 - 2007
    Ho Chi Minh University of Technology
    Bachelor of Engineering - BE, Chemical Engineering
  • California State University-Dominguez Hills
    Certificate, Lean Six Sigma Black Belt

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Industry Focus. “Furniture and Home Furnishings Manufacturing”

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