Experience

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  Cairns Convention Centre

  • Cairns, Queensland, Australia

  • Culinary Service Attendant

    • Apr 2024 - Present
    • Cairns, Queensland, Australia

    Prepare the venue for the service of food and beverageService of food and beverage, including wine and soft drink to guests using restaurant serving skillsWork as barista in some eventsCleaning of cutlery, crockery and glasswareCleaning of food and beverage areas and service areas

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  Kompa

  • Ho Chi Minh City, Vietnam

  • Mainstream Data Operator

    • Jul 2022 - Feb 2024
    • Ho Chi Minh City, Vietnam

    Use internal software to filter, find and exclude discussions related to brands/products/campaigns on official media channels (newspaper, radio, TV,...)Evaluate and classify discussion content according to the requirements of the whole projectSynthesize the raw data into reportLeverage reporting data and personal experience to analyze and propose solutions to the media team to improve the quality of campaign reports for clients

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  Starbucks

  • Shift Supervisor

    • Mar 2021 - May 2022

    Execute store operations during scheduled shiftsAnticipate customers and store needsAssist with all the store trainingFollow operational policies and proceduresUtilize operational tools to achieve operational excellence during the shiftBe in charged of store inventory activitiesForecast and plan for daily/weekly/monthly and special period order to ensure operation run smoothlyReport monthly inventory directly to store manager Contact suppliers to resolve quality and delivery issues

  • Store Maintanance

    • Jan 2021 - Mar 2021

    Maintain cleanliness and equipment of storeEsure equipments are working well for daily operationDeal with equipment related problemsFollow and manage FSA standard, ensuring store always operates under standard

  • Barista

    • Jan 2020 - Mar 2021

    Handcraft high quality beverageDeliver and maintain customer serviceInspire and impact partners on the shiftMaintain store cleanliness following company standardTrain new partner, support store manager in developing other partners

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  International University - VNU HCMC

  • Ho Chi Minh city, Vietnam

  • Teaching Asistant - Business Communication

    • Jan 2018 - Jun 2019
    • Ho Chi Minh city, Vietnam

    Support lecturer with administration workGrade and record score

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  Six Senses Hotels Resorts Spas

  • Ninh Van Bay, Khanh Hoa, Vietnam

  • Front Office Trainee

    • Jun 2018 - Aug 2018
    • Ninh Van Bay, Khanh Hoa, Vietnam

    Three months fulltime front office trainee at Six Senses Ninh Van Bay with positions including operators, guest service coordinator and guest experience maker.

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  VUS

  • Ho Chi Minh City, Vietnam

  • Teaching Assistant

    • Sep 2017 - Jun 2018
    • Ho Chi Minh City, Vietnam

    Part-time teaching assistantSupport foreign teachers with lessonsObserve and take care students, review old lessonsPlay role as a connection between teachers and parentsComplete monthly report about student progress

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  My Favorite

  • Ho Chi Minh City, Vietnam

  • Marketing Executive

    • Dec 2016 - Apr 2017
    • Ho Chi Minh City, Vietnam

    Contact and build relationship with suppliersBe responsible for promotional activities

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  BFF Coffee Shop

  • Ho Chi Minh City, Vietnam

  • Barista

    • Aug 2015 - Dec 2016
    • Ho Chi Minh City, Vietnam

    Make drink and serve customer