Experience

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  NZ Red Cross

  • Nelson

  • Volunteer Programme Lead

    • Jan 2023 - Present
    • Nelson

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  Dementia Hawkes Bay

  • Hawkes Bay

  • Member Board Of Trustees

    • Dec 2021 - Jan 2023
    • Hawkes Bay

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  Triathlon Hawkes Bay

  • General Manager

    • Dec 2020 - Jan 2023

    General Manager at Tri HB, a non profit charitable community organisation that event manages 25-30 multi sport events in Hawkes Bay a year. Role includes finance and budgeting, event management, volunteer management, scheduling, sponsorship, marketing, communications and much more!

  • Operations Manager

    • Jul 2020 - Dec 2020

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  Presbyterian Support East Coast

  • Hawke’s Bay, New Zealand

  • Volunteer Manager

    • Sep 2016 - Jul 2020
    • Hawke’s Bay, New Zealand

    Recruiting, retaining, managing a team of over 200 volunteers throughout the varied community services of Presbyterian Support East Coast. This includes managing volunteers at three Charity stores and at our Enliven Older People, Enliven Disability and Family Works social services.

• 

  Nutrition Society of New Zealand

  • Hawke’s Bay, New Zealand

  • Event Management

    • 2019 - 2019
    • Hawke’s Bay, New Zealand

    Event organiser for the Nutrition Society of NZ Annual Conference in November 2019 held at the Eastern Institute of Technology (EIT) Napier. Role included regular meetings with organising Committee, managing registrations, venue, hirage, bookings, abstracts etc for a multi day national conference.

• 

  Hawkes Bay Mobile Shearing Limited

  • Hawke’s Bay, New Zealand

  • Director

    • Mar 2003 - Jun 2018
    • Hawke’s Bay, New Zealand

    Company Director of a mobile sheep shearing business in HB. Managing two fully equipped one stand mobile shearing trucks, servicing lifestyle blocks, orchards and farms across Hawkes Bay. I was the Company Director for 15 years taking the business from conception to over 1500 clients.I was also responsible for liaising with farmers, rostering, taking bookings, recruitment, payroll, HR, invoicing, debtors, creditors, GST and PAYE.I also edited a complimentary quarterly client newsletter.

• 

  Catalyst Fuel Refunds Limited

  • Hawkes Bay

  • Operations Manager/Outbound Team Manager

    • 2014 - Jun 2016
    • Hawkes Bay

    Core duties at Catalyst Fuel Refunds was managing the overall operations and the busy sales call centre team of Account Managers and assisting them with reaching daily, weekly, monthly and quarterly targets, in a very busy growth environment.This role also included scripting, mentoring, writing manuals and best practice guidelines, HR recruitment and sales training for both the inhouse team and the outbound telesales team.

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  99 Corporation Ltd

  • Business Development Manager

    • Feb 2008 - Nov 2014

    Creating campaign documents and training the telesales staff in sales techniques and best outcomes for our clients businesses.

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  Napier Mail Newspaper

  • Napier, Hawke’s Bay, New Zealand

  • Classified Advertising

    • Apr 2001 - Aug 2004
    • Napier, Hawke’s Bay, New Zealand

    I was responsible for selling and taking Classified advertising both over the phone and in person. I mainly built up customer relationships over the phone and developed a substantial client base of my own. I was responsible for copy writing and communications as well as multi tasking and reception duties.

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  Legal & General

  • Cardiff, Wales, United Kingdom

  • Pensions Review Area Telephone Team Trainer

    • Sep 1999 - Mar 2001
    • Cardiff, Wales, United Kingdom

    I was responsible for answering calls from people all over the UK on a 0800 number that had queries regarding their arrangements with Legal and General. Within a year I was appointed the Team Trainer, responsible for training staff on telephone etiquette and handling complaints.I was on a 2 year working visa to work in the UK.

• 

  Daily Telegraph Newspaper

  • Napier, Hawke’s Bay, New Zealand

  • Classified Advertising Manager

    • Aug 1994 - Apr 1999
    • Napier, Hawke’s Bay, New Zealand

    I began at the Daily Telegraph as a typesetter for the Classified Advertising Department as a school leaver. Within two years I was promoted to Classified Advertising Manager where I was responsible for the day to day running of the department, selling and administrating Classified advertising features and taking bookings and advertisements over the phone and counter. The job also involved liaising with clients, managing a portfolio, sales targets and ad design.