Experience

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  Apple

  • Elk Grove, California

  • Service Operations Specialist (Team Lead)

    • Aug 2018 - Present
    • Elk Grove, California

    • Led technical workforce teams in Shipping & Receiving (S&R), Test & Repair (T&R) and Trade-In departments. • Drafted work instructions and training documents for Manufacturing Engineering team’s review. • Managed work orders and special projects considering the time frame and deadlines. • Optimized process flows by balancing the workforce, removing bottlenecks, fostering cross-functional training. • Initiated and executed operational floor layouts based on the business needs. • Performed 5S activities in accordance with the Lean and 6 Sigma principles. • Maintained Apple products’ inventory on SAP.• Achieved awards for outstanding performances.

• 

  Volt Workforce Solutions

  • Elk Grove, California

  • Team Lead

    • Jan 2017 - Aug 2018
    • Elk Grove, California

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  Sacramento Regional Builders Exchange

  • 1331 T Street ǀ Sacramento, CA 95811

  • Membership Analyst

    • May 2015 - Nov 2016
    • 1331 T Street ǀ Sacramento, CA 95811

    • Managed SRBX Membership Database (Weblink) for 1200+ members, as well as CalBX Statewide Plan-room, on behalf of SRBX.• Developed reports for SRBX Board of Directors, Membership committee and other departments.• Maintained membership data on the organization’s website and functional systems.• Implemented strategies to retain members, through direct contact and ambassador’s participation• Tracked and maintained member participation and engagement statistics.• Performed administrative tasks, analyzed and processed membership applications, payments, and membership renewals.• Solicited registrations for SRBX-wide sponsorships, advertisement opportunities, and professional development events.

• 

  US Army Corps of Engineers

  • United States
  • Armed Forces
  • 700 & Above Employee

  • Sr.Program Manager/ QA Operations Director

    • Dec 2012 - May 2014

    • Managed Quality Assurance (QA) operations countrywide, for military construction projects in 34 cities funded by USACE.• Liaised between donor agency (USACE), host government officials and contractors, facilitating constructional projects in support of Afghanistan National Police/ Army ANP/ ANA.• Prepared associated documentation, work plan, manuals and instructions for complete operations in the field.• Evaluated corporate requirements and investigated alternatives to identify/recommend best solutions

  • Sr. Program Manager/ Customs and Taxes

    • Jan 2009 - Nov 2012

    • Supervised and managed 100+ facility maintenance employees of the company, under 3 personnel service contracts.• Represented company as onsite coordinator in the USACE military base.• Liaised between USACE & Afghanistan Govt. ministries, coordinating entry of USACE Cargos and Construction Materials from Border Customs and facilitating tax exemption process.• Conducting training workshops and presenting customs clearance and tax exemption process trainings for the contractors of USACE.• Developing tax exemption certificates for over 100 contractor companies importing construction materials from the US and other counties.

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  USAID Economic Growth and Governance Initiative (EGGI)

  • Afghanistan

  • Chief Of Staff

    • Apr 2008 - Jan 2009
    • Afghanistan

    • Supervised 100+ local employees assisting US Citizen Advisors as translator/interpreter in line ministries of the Afghanistan government.• Assisted Chief of Party on reviewing and updating Performance Monitoring Plan (PMP)• Developing reports for the activities of numerous components (US Citizen Advisors) assisting the Afghan Govt. Ministries and Private Sectors, in terms of Economic Governance.• Provided monthly, quarterly and annual reports of Economic Governance Project (EGP)• Received “Chief of Party Award” in the period of six months’ performance review.

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  UNOPS

  • Afghanistan

  • Finance Monitoring Associate

    • Mar 2004 - Apr 2008
    • Afghanistan

    Reviewed budget proposals and assisted the Implementing Partners (IPs) in preparation of the budget proposals. Monitored the allocations transferred to the IPs and the payments received according to the contracts and payment schedules. Reviewed monthly financial reports on the budget funded through International donors such as UNMAS, UNOPS Contracts to the IPs, Bilateral Direct Contributions, European Union, USAID and World Bank. Ensured that the Financial SOP is fully observed and recommended amendments whenever needed.Conducted financial management trainings for the IPs’ finance staff, enabling them arrange systematic financial procedure and being prepared for audit.Successfully served as the Capacity Balding Advisor for “ARCS Afghan Red Crescent Society” MRE “Min Risk Education” project and trained the ARCS staff with the UN standard systems, where the project had achieved more than expected out puts and outcomes all over the country.

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  World Food Programme

  • Afghanistan

  • Program Assistant (Monitoring & Evaluation)

    • May 2002 - Jan 2004
    • Afghanistan

    Coordinated and monitored the implementation of projects in close collaboration with the Implementing Partners (IPs). Monitored and reviewed overall commodity movements such as food delivery, storage, transportation and distribution to the beneficiaries. Provided training to the IPs on proper distribution plan and stock management of the food commodities according to the WFP standards.Implemented Household Food Utilization questionnaires for Post Distribution Monitoring (PDM).Conducted regular meetings with community leaders and implementing partners on the commodity pipeline, distribution arrangements, food entitlements and other relevant issues; Implemented the plan of action, review achievement and constraints and provide feedback accordinglyIn consultation with the Field Coordinators and implementing partners, encourage women’s access to health, literacy numeric and skills development and sensitize girls and women on gender issues and gender focused activities. Provide monitoring report and feedback to the monitoring coordinator up on completion of each field trip.

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  International Committee of the Red Cross - ICRC

  • Afghanistan

  • Field Officer

    • Feb 1995 - May 2002
    • Afghanistan

    • Seven years of progressive work as part of Emergency Humanitarian Operations Mission in 34 provinces of Afghanistan, supplying shelter and food to Natural Disaster and War Affected internal displaced people (IDPs).• Planed coordinated and Implemented various projects such as sustainability and empowerment of people with Disabilities and Widows of Kabul City thru the Regular Food distribution, Poultry, and Kitchen Garden Projects.