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Credentials

  • Diploma of community services(Alcohol, other drugs and mental health)
    CHC50412
    Jul, 2015
    - Apr, 2026
  • Cert IV in Disability
    -
    Feb, 2015
    - Apr, 2026
  • Cert IV in Mental Health
    Relationships Austailia
    Jan, 2014
    - Apr, 2026
  • Certificate IV in Community Service Work
    -
    Oct, 2013
    - Apr, 2026
  • TAE 40110 Certificate IV in Training and Assessment
    -
    Nov, 2012
    - Apr, 2026
  • Certificate 3 in Fashion Design
    -
    Jan, 2001
    - Apr, 2026

Experience

    • Australia
    • Government Administration
    • 400 - 500 Employee
    • Lead Training and Development
      • Jan 2024 - Present

    • Equity, Diversity and Inclusion Project Officer
      • Aug 2023 - Present

    • Principle Consultant and trainer
      • May 2009 - Present

      Success Foundations empowers people to make a positive change.We do this by shifting mindsets and practical skills so clients can reach their personal goals, and KPIs, secure employment, and re engage people in the community, Success Foundations has created a number of award winning workshops that generate real outcomes and results for individuals and organisations such as, White lion,Playford and Holdfast bay councils.Recommendation;Nerida has always been extremely engaging with all people of the community and quickly breaks down barriers when working with disadvantaged people. Nerida was a joy to watch while delivering training for VTEC.Michelle Rankine (VTEC Team Leader) We design courses or connect as part with existing programs within the organisation.Workshops for the Community Services sector include;- Child Safe Environment Training- Person centered training- Personal presentation and grooming courses for clients- Work ready skills and Employability skills- NDIS- Employing your own workers- Self Development Workshops- Time management and Daily routines- Personality profiling- Networking- Anti bullyingWe have work with various providers and clients in:- Disability- Mental health- Unemployed - Indigenous groups- Primary and high schools students.- Prisons and ex offendersThe business sector workshops include;- Customer service excellence- Selling skills for retail and business to business- Cold calling face to face and phone skills- Personal presentation and marketing- Reverse Marketing- Team culture- Disability Awareness- Safe Environment trainingOur unique training approach takes the participants on a self discovery into their own thinking to shift their mindset about selling and customer service so they want to service clients better, enjoy their work, and produce results to see your business growFor more information on workshops visitwww.successfoundations.com.au or [email protected]

    • Child Safe Enviroments Trainer (CSE)
      • Oct 2017 - Present

    • Contract Trainer
      • 2011 - Present

      Training in accredited and non accredited coursesCurrent TAE40110 Certificate IV in Training and Assessment LLN and qualifications to enable to train in VET accredited courses in :Diploma in Mental health and AODCertificate IV in DisabilityCertificate III in Individual SupportCertificate IV in Mental HealthCertificate IV in Community Services and and others under thisCertificate IV in Training and AssessmentCertificate III in Fashion DesignCertificate III in HairdressingCertificate IV in Youth workCertificate 1 in Employment Skills Development.Child Safe Enviroment TrainerDisability Awareness TrainerI can be mapped over to other courses in the community services sector stream as well.My industry experience would also map across to retail, sales and marketing and employ ability skills including resume writing, cold calling telephone skills, personal development and person presentation.

    • Author
      • 2015 - Present

      Author of " Love my shape". A personal styling book for everyone teaching you what to wear for your body shape but all the imagery is of people with disabilities to show we are all equal

  • Style and Image Solutions
    • Adelaide/ Working nationally
    • Personal Stylist and colour consultant
      • 1990 - Present
      • Adelaide/ Working nationally

      Like it or not ,the fact is we are always judge by the cover.First impressions are vital.Regardless of whether its an Interview,your wedding or just needing self confidence, as a personal stylist I teach you how to present your best possible self regardless of shape, age,features etc Private consultations or group workshops are available in;Personal stylingPersonal colour Corporate dressingInterview dressingHair styling tuition Skincare and makeup tuition Working wardrobePersonal shopperWedding Adviser - including gown selection, hairstyling,accessories etcWe use and recommend Vegan, botanical based skincare and makeup in our sessions.

    • Faciliator of Learning
      • Apr 2022 - Sep 2023

  • Assured Home Care
    • Adelaide, South Australia, Australia
    • Manager Business Development
      • Aug 2019 - Feb 2022
      • Adelaide, South Australia, Australia

      Marketing, Social Media Management, Business Development, Strategic Planning, Change Management, Advertising campaigns, Radio voice over, Media

  • TAFE SA
    • Adelaide
    • Trainer
      • Jul 2018 - Jul 2019
      • Adelaide

      Training in Disability and Mental health studies

    • Caseworker
      • Sep 2015 - Jul 2018
      • Adelaide

      Working with young women under 25 with children that are homeless or fleeing DV

  • Cara Inc
    • Woodville
    • Independent Contractor
      • Feb 2017 - Aug 2017
      • Woodville

      Project design, writing training packages

  • Barkuma
    • Adelaide
    • Disability Project co ordinator
      • Dec 2015 - 2017
      • Adelaide

      Part time

    • Disabilty Project Manager
      • Feb 2015 - Nov 2015
      • Hessel group

      - Adding Disability Cert III and Cert IV on scope to the organisation existing courses. - Writing the course content and collating reference materials. - Disability trainer- Marketing of courses including expos- Building relationships with key stakeholders- Developing and building networks with Disability sector- Writing of administration procedures.

  • Campbell page
    • Noarlunga
    • Sessional Trainer/Consultant
      • May 2014 - Jan 2015
      • Noarlunga

      Teaching Cert II in Community Services Employability Skills

    • Emergency Youth worker
      • May 2012 - Aug 2014
      • Adelaide

      Achievements:•Praised by Interested parties including FSA as being an excellent team player and my continual contribution, which resulted in positive outcomes for young person.•Letters of commendation from Social workers, and therapists on care and developmental achievements of clients due to strategies implemented by myself.•Verbal and written commendation from Therapists and counselors on behavior strategies I implemented. •Clients school verbally congratulating on the progress I had made and ask to come and teach her students as a result of my work with young people in care attending the school.Role•Writing reports for supervisors, social workers and therapists.•Effectively set up clear boundaries with clients so the placements ran smoothly•Part of team transitioning clients over to a different agency and able to be negotiate with new policies and procedures•Culture relevant in communicating to young persons.•Able to identify the key strengths of young person and set up strategies and activities to help young person•Responsible for supporting children and young people who are in emergency care placement.•Build rapport and provide seamless care to the child or young person•Using my skills and knowledge to mentor and teach skills to fulfill goals of an established support plan•Working with a Team to develop and plan routines and behavior strategies for young person•Organized appointments for young person

  • Lyreco Australia
    • Adelaide, Australia
    • Area Manager
      • 2009 - Jan 2010
      • Adelaide, Australia

      Achievements- Honored for most new business won by a field consultant- Most reactivated accounts by a field consultant- Promoted within 6 months of starting- Outstanding Achievement award for 2009- Ranked first in the state for sales growth 2009Role - Developing Professional relationships with new and existing businesses to increase sales- Adhering to Budgets and meeting projected targets as set by the company - Client management and retention.

  • Pink Hygiene System
    • Adelaide, Australia
    • Business Development Consultant
      • 2007 - 2009
      • Adelaide, Australia

      Achievements- Nominated for Rookie of the year after 2months in 2007- Award for high achiever at 2007 and 2008 National conference.- Winner of national company sale incentive- Winner of new product placement incentives.- National sales person winner for August 2007 and 2008 Role- Developing new client base and increasing existing client business- Adhering to budgets and meeting projected targets as set by the company- Client management and retention.

    • Area Manager
      • 2004 - 2007

      Achievements- Doubled the area’s turn over 1- 2 years.- Developing training programs to increase salesRole- Marketing new products at state and national expos- Promoting & selling products from a range of companies.- Design and coordination of state and national expo stands.- Training of clients in customer service and selling skills- Set up of training programmes for the company to increase sales- Organised promotional events for new product lines to increase sales- Training in technical skills

  • Subway
    • Newcastle
    • Franchisee
      • Jan 2000 - Dec 2004
      • Newcastle

      Owned and operated 4 Award winning Subway Franchises Achievements- People Choice Business Awards for Customer Service- Award for Store with high % increase in the State- Recognised by Subway International for consistently breaking store monthly records- Stores used as training examples for New FranchiseesMain role- Training of staff in customer service and up selling- Developing Customer service programs.- Ongoing staff development and motivation of Managers.- Developing team and management systems.- Store promotions and marketing campaigns.- Rostering- Compliance to Subway systems- Senior Management of stores

  • Sabre
    • Sydney area, australia
    • Business Development/ Trainer
      • Jun 1992 - Oct 2000
      • Sydney area, australia

      Achievements- Increased client base from 110-288 in 18 months.- Named in the top 3 Educators for Joico.- Honoured by Joico America as a High Achiever.- Achieved Awards as Most Consistent Budget Achiever.- Winner of company incentives on a regular basis.- Main speaker at National Conference.- Presenter and demonstrator at National expo.Role- Developing new business- Sales and Marketing- Training staff in sales and marketing- Client Management• - Developing and expanding client base.- Promoting & selling products to the hairdressing industry.- Advising clients on new products and how to use them.- Adhering to budget, meeting project targets as set by company.- Organising in house promotions for clients.

Education

  • 2018 - 2022
    Flinders University
    Bachelor of Disability and Developmental Education
  • 2018 - 2018
    Interskills
    Cert 4 in Youth Work, Youth Work
  • 2015 - 2016
    Centacare
    Diploma of community services(Alcohol, other drugs and mental health) CHC50412
  • 2015 - 2016
    Centacare
    Diploma of Mnetal Health and AOD, Mental and Social Health Services and Allied Professions
  • 2015 - 2015
    Mark Le Messurier- Cognitive Behaviour Training
    Behaviour and social skills, Cognitive Behaviour Training
  • 2014 - 2015
    4 life
    Cert 4 Disability, Disability
  • 2014 - 2014
    Relationships Australia
    Cert IV Mental health, Mental Health
  • 2013 - 2013
    RASA
    Cert IV Community Service, Community Service
  • 2012 - 2012
    Plenty training
    Cert IV Traning and assessment, Training
  • 1984 - 2002
    Newcastle TAFE college
    Cert III in Fashion Design and Cert III in Hairdressing, Fashion/Apparel Design
  • Francis Greenway

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Industry Focus. “Government Administration”

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