Experience

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  Yiwu Anchuang Acrylic Products Factory

  • Yiwu, Zhejiang, China

  • Director of Sales

    • Jul 2014 - Present
    • Yiwu, Zhejiang, China

    - Build customer satisfaction and loyalty by providing an informative and organized B2B website with a knowledgeable service oriented staff - Responsible for staff training and mentoring a team of five to ensure highest sales performance and customer satisfaction - Launched the company's own website: www.anchuangacrylic.com and social networking accounts- Market research and analysis, dividing the main products into nine categories: POP display, Shop display, Acrylic organizer/ storage/ box, Acrylic housewares, Acrylic gifts & crafts, Acrylic hotel & bakery, Acrylic office supplies & stationary, Acrylic furniture and Acrylic parts, then to find the main target market for each product category- Organize the company's product catalog and promotional materials- Analyze the sales & leads data and adjust the sales target, specify marketing budget and generate more leads- Maximize both online and offline merchandise, inventory and sales by evaluating monthly productivity statistics

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  Yiwu Juzhi Jewelry Factory

  • Yiwu

  • Sales

    • Apr 2013 - Apr 2014
    • Yiwu

    - Get familiar with the production knowledge of brass & silver jewelry in the factory workshop- Get familiar with popular accessories such as chains and gemstones. Recommend the right sizes and prices to customers. - Getting more leads by editing and uploading product images and information to the B2B website - Respond to customer inquiries and follow up to fulfill customers' requirements by mail, telephone and video chatting- Understand the customer's design ideas sometimes drawings analysis needed, then report detailed customer requirements back to factory - Sample inspection and communication before send the samples by courier- Ensure payment well received before bulk order release - After-sales follow up to ensure high customer satisfaction and referrals- Complete larger project with other team members

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  Liyang Crazy English Trainling Center

  • Yiwu

  • English Teacher

    • Jul 2010 - Sep 2011
    • Yiwu

    - 15 days of new staff induction training, corrected English pronunciation and practiced demo course- Participated the summer training camp, being the assistant teacher of Wesley, who taught the class of two dozen students- Teach pronunciation classes for adults three days a week- Teach weekend classes: a sixth grade student class and a third grade class- Teach adults primary spoken language class and primary business English class- Prepare and edit winter camp teaching materials and recess activities- Teach winter camp classes of 21 students with two assistant teachers