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Bio

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Experience

    • On Trade National Accounts
      • Apr 2023 - Dec 2023
      • United Kingdom

    • Innserve Contract Manager
      • Apr 2022 - Feb 2023

      In this role I was involved in strategic planning and decision making as a member of the Technical Services Management Team. Using my strong relationship management and communication expertise, I fostered a strong and collaborative relationship with internal and external stakeholders.Furthermore, I proactively focused on driving cost saving initiatives and continuous process improvements whilst maintaining superior customer service through managing HUK’s Technical Service agreement and relationship with Innserve.

    • National Smart Dispense Manager
      • Feb 2019 - Apr 2022

      As National SmartDispense Manager, I administered the effective delivery of HUK’s SmartDispense strategy and vision, facilitating capability training across all channels within the On Trade to ensure a consistent message to customers. I provided strategic direction and technical expertise in growing SmartDispense, collaborating with key stakeholders in the L&T, National, Regional Brewer and Wholesale channels using clear and confident communication and superior networking skills.In this role I also promoted continuous improvement and business expansion by staying up to date with market trends and achieving individual and team SmartDispense revenue targets whilst managing Technical Service costs. A highlight was being promoted to Innserve Contract Manager becoming a member of the TS Management Team.

    • National Wholesale Account Manager
      • Mar 2018 - Feb 2019

      I developed and implemented the National Wholesale strategy and vision in AB InBev’s 2nd and 3rd largest volume Wholesale customers, LWC and Molson Coors, accountable for a P&L delivering 160k HLs (including Carlsberg).Furthermore, I delivered share growth by fostering strong and collaborative relationships at Head Office level whilst driving engagement at field sales level by leading a motivated team of Wholesale Account Managers with dotted line management responsibility.

    • National Account Manager - Restaurants
      • Feb 2017 - Mar 2018

      In this role I was responsible for leading and driving the Restaurants strategy in the Nationals channel overseeing a P&L delivering 125k HLs from fourteen National Accounts. I personally managed three of the highest volume accounts in the On Trade Managed sector, Whitbread, The Restaurant Group and Casual Dining Group.I line managed one KAM and mentored a National New Business Manager, supporting them to reach personal and operational objectives, both successfully being promoted to NAM.I successfully renegotiated both the Whitbread and Genting Casino contracts and was recognised by the leadership team for “delivering extraordinary results and contributing significantly to our growth dream” and was subsequently promoted to National Wholesale Account Manager.

    • National Account Manager - Leisure
      • Jan 2016 - Feb 2017

      In this role I led the Leisure team with two KAM direct reports responsible for delivering revenue and volume growth in forty National Accounts with a P&L of 100k HLsLeveraging my strong sales knowledge, I negotiated large contracts with multiple customers, including Bourne Leisure, whilst continually overseeing training and development within the team. Furthermore, I was recognised by the leadership team for “delivering extraordinary results and contributing significantly to our growth dream” and was subsequently promoted to NAM Restaurants.

    • National Account Manager - Whitbread & Hotels
      • Dec 2013 - Jan 2016

      In this role I managed and promoted sales growth through effective P&L management in Whitbread and ten national hotel customers, delivering the Whitbread negotiation and growing value and share.The results were recognized and I was promoted to National Account Manager – Leisure with line management responsibility for two direct reports.

    • KAM Leased & Tenanted
      • Jan 2012 - Dec 2013

    • KAM National New Business
      • Feb 2008 - Jan 2012

    • KAM Discounters
      • Jun 2007 - Feb 2008

  • Yell Group
    • United Kingdom
    • Account Executive
      • Mar 2004 - Jun 2007
      • United Kingdom

    • Sales
      • Oct 1998 - Mar 2004
      • United Kingdom

Education

  • 1994 - 1997
    University of Liverpool
    Bachelor of Arts (B.A.), Modern History and Politics

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Industry Focus. “Food and Beverage Services”

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