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Neil Manthey

Desktop Support Specialist at Anesco Ltd
Intro Book
Experienced IT professional with expertise in data center management and cloud computing.
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Location
Greater Reading Area, GB
Skills
  • Data Center
  • Cisco Technologies
  • Vmware
  • Virtualization
  • Cloud Computing
  • Show all
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Bio

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Neil Manthey is a seasoned IT professional with 10+ years of experience in data center management, virtualization, cloud computing, and managed services. He has worked with top companies like VMware and Anesco Ltd, providing VIP/EXEC support and desktop support specialist services. Neil holds a degree from St Gregory's Catholic Comprehensive School and Bedfordview Primary School.

Experience

  • Anesco Ltd
    • Desktop Support Specialist
      • Apr 2021 - May 2022

  • VMware
    • Surrey
    • VIP / EXEC Desktop Support Administrator
      • Jun 2010 - Mar 2021
      • Surrey

      • Responsibility for VIP / EXEC support.• Provide ongoing operational support including operating systems releases, upgrades, service pack installations, bug fixes, security updates, and any system change activities.• Performance monitoring, troubleshooting, and tuning for all enduser systems• Build new systems (laptop, MacBooks and desktop).• Supporting PDAs/Blackberry’s/iPhones: configuration support, synchronization support.• Serve as Tier 2 support to the help desk to resolve desktop system issues as reported by the endusers.• Troubleshoot end user IT incidents (in person, by telephone, or via email) in a timely and accuratefashion.• Support encryption/antivirus software.• Assist network, server operations and telecom teams in maintaining the VMware UK IT infrastructure.• Ability to manage workload via a service desk ticketing system and adhere to relevant SLAs andmetrics as designated by IT management.

  • 2e2
    • Newbury
    • System Administrator
      • Jun 2003 - May 2010
      • Newbury

Education

  • 1991 - 1994
    St Gregory's Catholic Comprehensive School
  • 1984 - 1990
    Bedfordview Primary School

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Industry Focus. “Services for Renewable Energy”

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