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Neil Jones is a seasoned retail professional with 20+ years of experience in management, purchasing, and inventory management. He has held various roles in retail, including Branch Manager, Equipment Warehouse Manager, and National Inventory Control Assistant. Neil has also worked in telemarketing and parts sales. He holds a Management Development - Retail Studies degree from Monash University.

Experience

  • Partmaster
    • New Zealand
    • Branch Manager
      • May 2024 - Present
      • New Zealand

    • Justice of the Peace
      • Jun 2004 - Present

      Appointed by the crown as a Justice of the Peace, working in and with the local community with Ministerial Duties, like witnessing documents, taking affirdavits, and countless other documents. Became one of the first Justices to achieve the new Accreditation standards since the new regulations passed 1st July 2016 . attained Accreditation 24th July 2016. Was appointed regional Hub Manager for South Auckland area in March 2017. became the south Auckland support group coordinator February 2019.

    • United States
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Branch Manager
      • Oct 2019 - May 2024

    • Equipment Services Supervisor
      • Oct 2018 - Oct 2019

    • National Network Service Coordinator
      • Oct 2016 - Sep 2018
      • Auckland Airport

      A new role based at the Auckland branch (Key Service Account Role) Responsibilities include: • • Maintaining Key Account role with Service partners – Weekly contact with top agents• Reducing and consolidating service network to reflect our key principals (Right Partner, Right Place, Right Product)• Reducing the number of service agents nationwide from over 200 down to 50 within first 12 months, streamlining our service to our end users by adhering to our key principals• Training of Staff and customers on warranty procedures• Technical support for Service agents • Daily customer contact and solution resolution for end users and service agents• Review service network annually• Maintain websites both internal and external• Remain current with new product launches and advise service agents of new products• Ensuring top 10 agents hold the correct spare parts stock for repairs by giving them a monthly report on the common items being using in repairs, thus reducing our turnaround times nationwide from 25 days to 7 days in first 12 months which in turn is growing our spare parts sales

  • George Stock & Co
    • Mt Wellington, Auckland
    • Equipment Warehouse Manager (Key Accounts)
      • Jul 2013 - Sep 2016
      • Mt Wellington, Auckland

      A newly redefined role based at the Auckland branch Responsibilities include: • • Key Account liaison for service agents • ensuring accurate stock availability for the technicians and customers• facilitate major installations and any relocation of equipment nationwide • Training of Staff and customers on new equipment • inventory management and stock control for all Equipment Machines (New and Used), all spare parts stock across four warehouse and technicians vans • Daily customer contact and dispatch of Equipment to site.• Managing three in-house warehouse and two 3PL facilities to handle and effectively manage our stock. • Reduce number of warehousing facilities in first year from five sites to two• Grew spare parts sales year on year by 15%• Managing and maintaining spare parts inventory with keeping key parts all the time. • Sales and technical support for sales staff, and service agent• Sales of equipment as required

  • Advanced Hoist Services
    • Avondale, Auckland
    • Office Manager (Key Accounts)
      • Jun 2012 - Jul 2013
      • Avondale, Auckland

      Operations & Logistics Manager A newly created position covering the day to day operations of the Auckland branch. Responsibilities include:• ensuring accurate stock availability for the technicians daily bookings• • ensuring accurate stock availability for the technicians daily bookings• overseeing the regular service and repair bookings• aid and facilitate major installations and any relocation of equipment• inventory management and stock control for Wellington and Dunedin branches to cover the business requirements• Spare parts sales increased by having correct common stock available for sale from $250k to $450k in twelve months

    • Australia
    • Retail
    • 700 & Above Employee
    • National Inventory Control Assistant,
      • May 2007 - Jun 2012

      National Inventory Control AssistantThis was a newly created position to acknowledge a widening portfolio of responsibilities. Responsibilities included:• • My role expanded to incorporate the operation of our internal stock reversal programme, which involved co-ordinating and planning with the Distribution Centre and Network stores to remove and reallocate stock surplus throughout the business unit.• Assisting in the daily management of the Nationwide Inventory alongside the National Inventory Manager. Achievements included:• $14 million stock reduction within Repco New Zealand operation, over a 3 year period, whilst still continuing with my previous roles as Disposal Store, and Equipment Specialist Spares Manager.• Saving $4 Million on company expenditure in six months by implementing a store to store stock usage cross dock system.

    • National Inventory Assistant, Equipment Spares Manager, Disposal & Clearance Manager (Key Accounts)
      • Aug 2001 - Jun 2012

      Various roles outlined in resume

    • Disposal and Clearance Store Manager, Equipment Spares Manager (Key Accounts)
      • Aug 2001 - Jun 2012

      Branch Manager - Repco Disposal Store Responsibilities included:• • selling of old, obsolete, and excess stock to both retail and trade base customers• day to day banking and cash handling for branch• key customer account management and maintenance• training and coaching staff and customers on day to day operations and handling of materials and equipment • staff wagesAchievements included:• Built a customer base to increase business profitability and efficiency. • increased business from $97k in 2001/02 to over $350k in 2005/06 Final fiscal year $1.1 Million 2010/2011• Implemented many sales initiatives including the in house weekly RED HOT SPECIALS, MAKE ME AN OFFER DAYS and the companies first TRADEME site. The TRADEME site started with a lot of scepticism at first but with a lot of conviction and drive it grew to be a valued tool in the business with over $250K in sales last fiscal year.

    • Weekend Duty Manager
      • Aug 2001 - Apr 2007

      Weekend Duty Manager for Repco Greenlane, duties include, Day to day banking and Cash handling, Staff Management & Training of weekend staff, Retail and trade customer enquires, Store presentation and promotions. Ensuring all product shelving is fronted and presentable. Opening and closing the store for the days trading.

    • Spare Parts Supervior
      • Nov 1999 - Jul 2001

      Parts Sales Supervisor responsible for day-to-day running of a franchise parts department, three staff. Coordinating workshop, sales and customers requirements. Panel representative for panel beaters. Preparation of reports for parts manager and back up for parts manager in his absence. Reporting directly to Parts manager, General Manager, and Managing Director. July 2001 appointed acting Parts Manager by Receivers. Rover City closed 31/07/01

    • Australia
    • Retail
    • 700 & Above Employee
    • Telemarketing Supervisor
      • Jun 1993 - Nov 1999

      REPCO MERCHANTS LTD Mt Wellington Auckland Commenced employment in the national telemarketing centre as a senior sales person and then just after 8 months I was promoted to supervisor of the retail telemarketing division responsible for the activities and control of all retail, trade, and speciality services telemarketing sales staff in the national telemarketing centre and general administration within the department, After a further 7 months I was then promoted to the Repco trade parts line as a supervisor. Also responsible for the training of new and existing employees and current employees on all systems and techniques used within our working environment. I was also responsible for the department’s equipment budget of 1.8 million dollars. Left due to being head hunted by Rover City / City Landrover.

    • Weekend Duty Manager
      • Jun 1993 - Nov 1999

      Weekend Duty Manager for Repco East Tamaki, duties include, Day to day banking and Cash handling, Staff Management & Training of weekend staff, Retail and trade customer enquires, Store presentation and promotions. Ensuring all product shelving is fronted and presentable. Opening and closing the store for the days trading

    • Senior parts person
      • Jan 1992 - May 1993

      MOTORCORP AUCKLAND LTD New Market AUCKLAND Temporary employment as parts sales person.

    • Purchasing and Pricing Officer
      • Aug 1991 - Jan 1992

      AIRWORK (NZ) LTD, Ardmore Airport Papakura Purchasing and Pricing Officer (Salaried Staff) responsible for the purchasing of all stock components and pricing the equipment for sale based on the purchase costs, freight costs etc. Made redundant due to down turn in business 6th Jan. 1992.

    • Senior Order Processing Officer
      • Jun 1985 - Aug 1991

      NZMC (NEW ZEALAND MOTOR CORPORATION) PARTS AND ACCESSORIES DIVISION Carbine Road Mt Wellington AUCKLAND First employed for a short period in the Order Processing Department, computer processing orders this position required good customer relations and good computer skills plus an in-depth technical knowledge of automotive parts. Then transferred to the Shipping, Costing and Pricing Department as Shipping and Costing Clerk processing of imports and exports of automotive parts. Also responsible for establishing the selling costs of all imported parts for publication in the companies’ internal sales catalogue throughout the country. This work also involved the costing of special imported replacement equipment. Then promoted to the position of Senior Shipping and Costing Clerk. When in March 1989 the Honda Parts Division was set up as a separate company I was promoted to the position of Supervisor in charge of the Shipping and Costing Department. The general down turn in the countries economy in 1990 the whole company structure was reviewed and large numbers of staff were made redundant, plus my position was redefined as Senior Order Processing Officer with special emphasis on technical problems from clients. . Reason for leaving: When the company was taken over by Renault NZ Ltd. in November 1990 it was obvious that my position would very soon become redundant.

Education

  • 2001 - 2002
    Monash University
    Management Development - Retail Studies
  • 1982 - 1985
    Edgewater College

Suggested Services

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Industry Focus. “Motor Vehicle Manufacturing”

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