Bio
Experience
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Commercial Claims Broker
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Apr 2019 - Present
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QBE Europe
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Leeds, United Kingdom
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Claims Adjuster
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Oct 2016 - Mar 2019
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Leeds, United Kingdom
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Bluefin
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Leeds, United Kingdom
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Motor Renewals Account Handler
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Mar 2014 - Oct 2016
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Leeds, United Kingdom
• Involvement with both the initial claims procedure and with the assistance of clients throughout their claims experience• Replacing risk to clients motor and home insurance needs. • Sales experience in insurance renewals• Involvement with the negotiation and aggregation of renewals• Processing Mid-Term Adjustments.• Experience in carrying out financial functions including card payments and calculating premiums.
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Direct Line Group
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Leeds, United Kingdom
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Business Support
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Sep 2002 - Dec 2013
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Leeds, United Kingdom
• Responding and dealing with customer queries via multiple mediums incl. telecommunications and written correspondence• Providing 1-2-1 training and support to new team members.• Manually calculating insurance premiums to coincide with strict company guidelines.• Constant readjustment of approach to meet underwriting and regulatory requirements• Prioritisation of a combination of own and team work flow to meet deadlines.
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Education
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1994 - 1999Garforth Academy
GCSE
Suggested Services
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Industry Focus. “Insurance”
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References
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