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Bio

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Neha Mehboob is a seasoned HR professional with experience in developing and implementing HR policies, programs, and initiatives that align with strategic goals and foster a positive work culture. She has worked in various roles, including People and Culture Manager, Human Resources Manager, and Human Resources Executive, across industries such as technology and customer service. Neha holds a Master of Public Administration (MPA) and a Bachelor's degree in Psychology from Karachi University.

Experience

    • Pakistan
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • People and Culture Manager
      • Mar 2023 - Present
      • Karachi Division, Sindh, Pakistan

      • Develop and implement HR policies, programs, and initiatives that align with the company's strategic goals and foster a positive work culture. • Oversee the end-to-end employee lifecycle, including recruitment, onboarding, performance management, training and development, and offboarding processes. • Drive employee engagement initiatives to enhance job satisfaction, motivation, and productivity. • Provide guidance and support to managers and employees on HR-related matters, including performance issues, conflict resolution, and career development. • Develop and execute talent acquisition strategies to attract and select top talent, ensuring a diverse and inclusive workforce. • Collaborate with leadership to develop and implement effective performance management systems and processes. • Stay up to date with employment laws and regulations and ensure compliance with relevant legislation. • Lead and manage employee relations, including handling grievances, disciplinary actions, and workplace investigations. • Monitor and analyze HR metrics and data to identify trends and recommend solutions for continuous improvement. • Foster a culture of learning and development by identifying training needs, implementing development programs, and promoting a growth mindset. • Collaborate with cross-functional teams to drive employee well-being initiatives, diversity and inclusion efforts, and employee recognition programs.

    • Pakistan
    • Software Development
    • 1 - 100 Employee
    • Human Resources Manager
      • May 2022 - Mar 2023
      • Karāchi, Sindh, Pakistan

      • Developing and creating HR strategies and initiatives aligned with overall business strategy. Ensure all company policies are applied constantly. • Bridging management and employee relation. • Manage the staffing process, including recruiting, interviewing, hiring and onboarding. • Support current and future business needs through development, engagement of human capital. • Developed HR metrics to provide decision support for management. • Ensure legal compliance through human resource management. • Created new policies with regard to company structure and keeping in view of employee benefits. • Maintain company organization charts and employee directory • Designed and implement employee retention strategy.

    • United Arab Emirates
    • Information Technology & Services
    • 100 - 200 Employee
    • Human Resources Executive
      • Oct 2019 - May 2022
      • Karāchi, Sindh, Pakistan

      Review and update HR Policies time to time and implement. Need to make sure that all employee understands and follow it. •Payroll preparation by providing relevant data (late, deductions, salary raise, leaves, etc.) •Drafting & issuance of letters (Appointment, Appreciation, Promotion, Showcase, Warning, Termination, Appointment, Experience) •Responsible for maintaining and updating employee data base. •Responsible for keeping employee files •Conducting orientation sessions •Head Hunting •Technical Recruitment •Employee Engagement •Training & Development •Assisting in implementation of HR policies & procedures.

    • Pakistan
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Customer Service Representative
      • Oct 2018 - Sep 2019
      • Karāchi, Sindh, Pakistan

      Communicated with customers to ensure product understanding, answer questions, and facilitate conflict resolution. • Achieved “Employee of the Month” throughout the two-year period and received “Associate of the Year” in both 2019 and 2020. • Enforced organizational policies for providing customer service and ensured the understanding of changes or modifications in procedures.

Education

  • 2019 - 2021
    Karachi University
    Master of Public Administration - MPA, Business Administration and Management, General
  • 2014 - 2017
    Karachi University
    Bachelor's degree, PSYCHOLOGY

Suggested Services

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Industry Focus. “IT Services and IT Consulting”

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