Experience

• 

  Business Experts Gulf

  • United Arab Emirates

  • Accounts Receivable Specialist

    • Mar 2019 - Present
    • United Arab Emirates

     Client AR Support: Effectively answer and resolve customer queries via email and phone in a timely, efficient manner to ensure the highest level of customer satisfaction. Sales AR Support: Work with our Sales team to execute and improve internal processes and provide transparency, including knowledge sharing about client communications and appropriate expectation setting. Serve as the connective tissue between the Sales and Finance teams. Documentation: Document and maintain problem resolution steps across all clients. Make recommendations and implement them to continue improving our processes. Prioritization: Identify, prioritize, and resolve issues based on the severity of customer impact. Escalate issues up to AR Manager and Senior Manager as needed. Customer Advocate: Provide meaningful feedback from clients to our Sales, Customer Success, Finance and Product teams to improve workflows. Prepare and send invoices for new customers and existing customers. Monitor and review outstanding balances and follow up with the appropriate internal team to ensure payment is made. Reduce the delinquent payments. Regularly checking the mail for any customer payments that are paid by cheque. Responsible for the bank deposits Apply payments against invoices. Address and resolve customer questions or concerns. Generate reporting and analysis pertaining to billing and receivables. Ensure customer account and contact information is up to date. Ensure any billing process inquiries are handled quickly and efficiently. Process accounts and incoming payments in compliance with financial policies and procedures. Perform day to day financial transactions, including verifying, classifying, posting, and recording accounts receivable data. Prepare invoices, statements of account and bank deposits.

• 

  J and J Associates

  • Kottayam, Kerala, India

  • Accountant

    • May 2017 - Dec 2018
    • Kottayam, Kerala, India

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  Waves Group

  • United Arab Emirates

  • Accountant

    • Dec 2015 - May 2017
    • United Arab Emirates

    • Took initiative and implemented an accounting system into company.• Handling process like generating sales invoices and updating purchases also.• Follow up with local bank for banking transaction .• Maintaining a good relation with customers and suppliers and updating the payment and receipts status also.• Reconciling the banking transaction monthly, Handling day to dayaccounts (Petty Cash book).• Preparation of vouchers, record keeping and accounting transactions.• Updating day to day journal entries, purchase orders ,delivery notes,sales orders in Tally.

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  EXL

  • Cochin Area, India

  • Associate

    • May 2014 - Oct 2015
    • Cochin Area, India

    • Ownership of full-cycle accounts payable responsibilities (invoice processing, maintaining vendor records, running payment reports according to payment schedules, reconciling vendor statements).• Proven performance in identifying opportunities for process improvement and automation• Provide excellent customer service to vendors and employees by researching and resolving inquiries in a timely manner.• Assist with month-end activities, accruals, reconciliation.• Assist with ad-hoc requests.

• 

  Aptara

  • Financial Analyst

    • Jun 2012 - Nov 2013

    Analyzing the financial statements of public listed companies and mapping of financialstatement to the appropriate US-GAAP elements Performing quality review of financial reports for consistency and completeness ofstatements and responsible for maintaining quality and accuracy of filings.Delivering the final reporting document to client under specified time frame keepingquality standards intact.Knowledge on US companies Accounting and preparation of all financial statements.Engaging and coordinating business analysis sessions for understanding requirements ofthe organization and mapping them to required business standards