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Neema Malasa

Continuing Student Enrollment and Retention Officer at Cavendish University Zambia

Intro Book

Customer service and enrollment officer with 8 years of experience in Zambia.

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Location

Lusaka, Lusaka Province, Zambia, ZM

Skills

Customer Service
Microsoft Office
Microsoft Excel
Microsoft Word
Teamwork
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Rate

This rate is determined by the professional's skill set, client collaboration, experience and appearance on lineups.

$25.0

Hourly Rate

How This Rate is Calculated

Okay, let’s tackle this. So Neema has 8 years of experience in customer-facing roles, which is a good starting point. However, her skills are quite general, with a focus on Microsoft Office and teamwork. These are valuable skills, but not necessarily in high demand. Location is Lusaka, Zambia, which might affect her earning potential. Considering her experience and skills, I'd estimate her hourly rate to be around $25, which is a relatively low rate for someone with her experience. This is because her skills are not particularly specialized or in high demand, and she's based in a relatively low-cost location. To give you a better idea, here are some benchmarks: entry-level customer service reps in the US might start at around $15-$20 per hour, while experienced customer service reps can earn upwards of $30-$40 per hour. Neema's rate is more in line with the lower end of the spectrum, given her lack of specialized skills and location. Maybe she could negotiate a higher rate if she highlighted her teamwork and administrative experience more prominently.

Bio

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Topline AI

Neema Malasa is a seasoned Continuing Student Enrollment and Retention Officer with 8 years of experience in customer service and administrative roles at Cavendish University Zambia.

Experience

Cavendish University Zambia
- Lusaka
- Continuing Student Enrollment and Retention Officer
  - 2016 - Present
  - Lusaka

Education

2007 - 2011

Cavendish University Zambia
Bachelor of Arts in Economics, Business/Managerial Economics

2007 - 2011
2007 - 2011

Cavendish University Zambia
Bachelors of Arts in Economics, Business/Managerial Economics

2007 - 2011

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Neema Malasa

Refer a Friend to Get
100 Credits For FREE

$25.0

Hourly Rate