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Neda Zdravkovic is a seasoned professional with extensive experience in library and information management. She holds a Postgraduate Certificate in Academic Practice & Teaching from the University of Auckland, and a Master in Library & Information Studies from Victoria University of Wellington. With expertise in research, teaching, and information literacy, Neda has worked in various roles, including Learning Services Librarian, Level 5, at the University of Auckland, and Library Assistant, Level 2, at the Auckland Council. Her skills in e-learning design, video production, and marketing have been showcased through her work on various projects, including the development of instructional videos and the redesign of library websites. Neda is fluent in English, Serbian/Croatian/Bosnian, and French, and has a working knowledge of Te Ara Reo Maori. She is based in Auckland, New Zealand, and has a strong understanding of the local community and cultural context.

Experience

  • LIANZA
    • Auckland, New Zealand
    • LIANZA Councillor (LIANZA Council/ Board of Directors)
      • Apr 2022 - Present
      • Auckland, New Zealand

      Responsible for the governance of Library and Information Association of New Zealand Aotearoa / LIANZA - the strategic direction, policy and financial sustainability of the organisation. • Setting strategic direction and pursuing strategic opportunities to grow the association’s reach and impact.• Evaluating financial viability and performance.• Identifying and monitoring risks.• Strengthening networks with stakeholders beyond the library and information sector.• Sharing professional knowledge and experience from across the library and information sector, particularly from tertiary, special and health libraries.

  • Europa Connect Ltd
    • Auckland, New Zealand
    • Founder & Director
      • Mar 2019 - Present
      • Auckland, New Zealand

      A boutique consultancy specialised in development & delivery of customised professional training programmes. Our clients: New Zealand Government/ NZ Libraries Partnership Programme Didasko Group PTY https://www.didaskogroup.com/ Vinca Institute of Nuclear Sciences Institute for Literature and Arts, University of Belgrade Faculty of Chemistry, University of Belgrade Osanna Vannucci, Fashion History Project, Florence, Italy

    • Auckland Institute of Studies Librarian
      • Jan 2020 - Present
      • Auckland, New Zealand

      - Library & Learning Hub business & strategic planning & development - Development of the new Learning Hub at St Helens and Asquith campuses - Business operations & budget management; - Academic Research Committee member - Academic Teaching & Learning Committee member- Learning and Teaching support at AIS - collaboration with departmental heads, teaching faculty, design and delivery of online, face to face and blended learning experiences for students- Academic Skills Programme development & delivery (learning design & teaching)- Implementation & development of the OCLC CONTENTdm open access research repository- Implementation of the OCLC WorldShare library management system- Implementation of the OCLC Interlibrary Loan System- Implementation of the OCLC EZProxy & SSO authentication system (cloud)- AIS staff professional development & training- Team leadership, development and training- Collection & resource management - Copyright Officer - Development & implementation of the new AIS Library Policy and Procedures

    • New Zealand
    • Higher Education
    • 700 & Above Employee
    • Learning Services Librarian, Level 5
      • Jun 2012 - Oct 2018

      EdTech projects:Academic Integrity Online Course (compulsory for all UoA students); My Assignment Research Path online tutorial; DSP Hub; eSkills Staff Training; EdTech Hub; Canvas Training for LLS Staff Online Course; Graduate Profiles Training;Managed multiple e-learning design projects and developed collaborative agile project teams to integrate academic literacy skills into the academic curricula & online assessment design. Projects: Bachelor of Health Sciences (BHSc), BA in Media, Film and Television (MFT), Hikitia Te Ora-Certificate in Health Sciences (CertHSc), ComLaw (BCom), Asian Studies, European Studies (BA); English Studies (Honors); Electrical and Electronic Engineering; Postgraduate Certificate in Academic Practice, Sport Science, Maori Studies, Sociology Studies, Global Studies. Curriculum analysis, mapping and development at faculties and academic programmes;Academic, research and digital literacy integration into the academic curricula;Formative & summative assessment design, development and implementation (online & blended);Developed and managed research literacy component of the Doctoral Skills Programme for five consecutive years (30 presenters, 7 teaching teams, 15 workshops, 200 sessions, 2800+ attendees, 21 Induction Days annually). Introduced team-teaching pedagogy, tripled attendance & popularity. User experience (UX) & research projects: Inclusive Design @ UoA Project (2018), Design Thinking Project (2017), Investigation into the effects of the DSP team teaching pedagogy (2016), Investigation into the interactive teaching practices (2011).

    • Learning Services Assistant Librarian, Level 4
      • Apr 2009 - Jun 2012

      eLearning design: EndNote online tutorial; Finding items from your reading list online tutorial; eTools for Librarians; UoA Library Virtual Tour design, development, usability testing and release.Developed and coordinated the Library Information Literacy (IL) generic training programme Design, development, marketing and delivery of 11 workshops, 200 sessions; training & teaching peer-support for more than 30 presenters, 2600 attendees per year. Professional development and training for generic IL workshop presenters, teaching peer-support, course design, creation of Teaching Peer Support Wiki; design of interactive e-learning activities for course-related tutorials in large lecture theaters. New Presenter Training Programme Coordinator. Initiated and coordinated the eBook Working Group: Collaboration with subject librarians, Acquisitions and Digital Services teams to support and implement the Library’s ebook strategy, promote ebook collections and provide training on latest technologies and applications. Design and delivery of the eBook Library webpage, training workshops and videos.

    • Learning Services Library Assistant, Level 3
      • Apr 2006 - Jun 2009

      Design and delivery of staff training & development workshops: Adobe Captivate 5.5 Introduction (2hr); Making e-learning tools using Captivate 6 (2hr) Library staff (E-skills): BBFlashBack (2.5hr, delivered as Centre for Academic Development workshop series for UoA staff); Presentation skills for Library staff (2hr); Web 2.0 for Librarians (2hr).Design and production of video e-tutorials: Self-taught Adobe PremierePro, Camtasia Studio and BBFlash software and produced 50+ instructional videos for Library websites and training modules, such as Boolean Operators, Finding Full Text Articles, NetID & UoA Password, Multi-database Search, Patent Searching, Finding Articles (CSA Illumina), Finding Statistical Information, Finding 4th Year Projects, Finding Books and Finding New Zealand Standards. Information Commons Group IT Training Coordinator Web design Learning Services Team website; Learning Support for Postgraduate Students website; Learning Services Intranet website; Library Training and Help website redesign (conducted, recorded and summarized student interviews and applied collected data to develop the new website structure).Marketing project Collaborated with the Library Publications Committee and the UoA Marketing Team and coordinated the library promo campaign, organised library photoshoot session, wrote scenarios, selected and trained student models. Initiated new library online and social media marketing channels. Collected impact data and produced Library Marketing Strategy Analysis Report with recommendations.

    • Lending Services Library Assistant, Level 2
      • Sep 2005 - Apr 2006

      Customer service & reference desk duties, collection maintenance, cataloguing & data analysis.

    • Library Assistant, Level 2, Epsom Community Library
      • Jan 2002 - Sep 2005

      Community History ProjectChildren’s Storytime CoordinatorSchool Project Coordinator

Education

  • 2013 - 2015
    The University of Auckland
    Postgraduate Certificate in Academic Practice & Teaching
  • 2010 - 2011
    San Jose State University
    WISE Consortium Seminar in Information Literacy Teaching
  • 2008 - 2010
    Victoria University of Wellington
    Master in Library & Information Studies, Information Management
  • 2003 - 2005
    Open Polytechnic of New Zealand
    Diploma in Library and Information Studies, Information Technology
  • 2001 - 2002
    Te Wānanga o Aotearoa
    Certificate - level 1, Te Ara Reo Maori, Ako Whakatere, Hei Huarahi Hou
  • 1993 - 1998
    University of Belgrade
    Bachelor of Arts - BA (Hon), Comparative Literature Studies with Slavic Languages and Literature

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Industry Focus. “Libraries”

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