Experience

• 

  Endeavor Health

  • Skokie, Illinois, United States

  • Ophthalmic Technician

    • Sep 2022 - Present
    • Skokie, Illinois, United States

    *Adult and pediatric work up, and patient history, muscle testing, pupil test, lensometry, tonometry, applanation, refractions, special testing ( HVF, GVF, Pachematry, OCT, Optos and IOL), and any additional testing.*Contact Lens I & R Classes*Contact Lens Inventory*Order Contact Lenses*Triages: answer patient questions, phone calls, prescription orders, provide Ophthalmic knowledge to patients care*Retina work up,Retina Injection prep and assist physician with injections *Injection Inventory*Sterilize Instruments*Train other technician staff if needed

• 

  Northwest Community Healthcare

  • Arlington Heights, Illinois, United States

  • Patient Access Specialist-Central Scheduling

    • Sep 2021 - Sep 2022
    • Arlington Heights, Illinois, United States

    *Inbound scheduling Radiology and Imaging appointments*Check insurance verification*Register patient profiles*Pagers (retrieve voicemails and return calls)*Outbound calls

• 

  NorthShore University HealthSystem

  • United States
  • Hospitals and Health Care
  • 700 & Above Employee

  • Ophthalmic Technician

    • Jul 2018 - Aug 2020

    *Patient work up*Refraction for glasses prescription*Triages: answer patient questions, phone calls, prescription orders, provide Ophthalmic knowledge to patients care*Retina Injection prep and assist physician*Schedule Surgeries*Thorough Knowledge of Microsoft Word, Powerpoint and Outlook and some knowledge of Excel Injection Inventory*Special Testing for physicians ( Humphrey Visual Field, Pachematry, Optical Coherence Tomography, Optos and knowledge of IOL ( cataract measurements)*Assist in the Call Center

  • Patient Support Associate

    • Nov 2016 - Jul 2018

    *Check In and Check Out patients and attending to patient needs*Preparing charts for the next business day*Reschedule appointments*Schedule appointments for Recalls and Routine Orders*Insurance Verification*Thorough Knowledge of Microsoft Word, Powerpoint and Outlook and some knowledge of Excel*Contact Lens Postage Billing*Handling EOD Variances and Missing Reports*Assist in the Call Center

• 

  Nordstrom

  • Oakbrook Terrace, Illinois, United States

  • Retail Sales Specialist

    • May 2014 - Jul 2016
    • Oakbrook Terrace, Illinois, United States

    *Cashier*Inventory*Organized Merchandise*Maintained Knowledge of promotion and sales*Assisted in annual Anniversary Sale

• 

  Sherwin Williams

  • Design Product Specialist

    • Jul 2012 - May 2014

    *3rd Key Holder*In-Home and Store Consultations*Work on sales in the store helping DIY customers, Contractors and Residential Painters*Order color chips and brochures for the Design Area of the store*Involved in Chamber of Commerce events

• 

  Kohler Co.

  • Internship

    • Apr 2012 - Jun 2012

    *AutoCAD drafting*Hand rendering*Organized merchandise*Shadowed designer-sales*Inventory

• 

  Private Family

  • Care Provider

    • Sep 2008 - Jun 2011

    *Picked up brother and sister from school; drove them to sports and activities*Provided help if needed during homework

• 

  William Rainey Harper College

  • Teacher Aide

    • Sep 2007 - May 2009

    *Helped the teacher prepare the tables with activities and learning supplies*Prepared lunches and got children ready for naps