Experience

• 

  Confidential

  • Kuwait

  • B2B Sales Manager

    • Apr 2018 - Present
    • Kuwait

• 

  Gulfnet Communications Company

  • Kuwait

  • Major Accounts Sales Manager

    • May 2017 - Aug 2017
    • Kuwait

• 

  XonTel

  • Kuwait

  • Director Of Sales & Marketing

    • Oct 2016 - Mar 2017
    • Kuwait

    Drive Growth:- Responsible for achieving revenue and market share growth objectives for the Sahab Technology business.- Defining promotional tools and sales tactics to drive sales including product pricing, promotional tactics and selective distribution channels.- Developing a detailed understanding of local customer requirements for the product line(s) and providing input into future product specifications and product positioning. - Driving strategy with key accounts and channel partners locally & internationally.- Developing geographic business plan identifying key areas of growth potential and strategies to capture both short and long term growth.- Implement sales initiatives to drive growth including product pricing, promotional tactics and distribution channels.Drive Process: - Driving process and associated standard work across the company.- Establishing appropriate sales targets for the sales team.- Taking a leadership role and work closely with sales team to deliver on set objectives.- Defining and implementing new sales processes and capabilities including territory management, key account and distributor management and structured sales methodologies. - Driving visibility and accountability through improved sales pipeline and forecast management processes.- Developing processes to identify team shortfalls within specific product categories and institute measures to improve performance.Develop Talent:- Responsible for the direct supervision of sales account managers; this includes setting clear objectives and responsibilities for each team member and reviewing the results on a regular bases.- Ensuring proper support, product training and sales training (Company's Sales team & distributors') in order to enhance the ability of the sales teams to make well-informed and compelling sales presentations.- Select, hire, train, and develop sales team capable of managing positive customer/channel partner relations and exceeding revenue targets.

• 

  Fast Telecommunication Co.

  • Kuwait

  • Sr. Account Manager (Corporate Sales)

    • May 2013 - Oct 2016
    • Kuwait

    • Preparation of sales proposals and quotations.• Execution of professional presentations to new and existing customers.• Management of existing accounts to maximize repeat revenue.• Attainment of quarterly and annual new business sales targets.• Services sales forecasting & Services pipeline development.

• 

  Zajil Telecom

  • Kuwait

  • Sr. Account Manager (Corporate Sales)

    • Apr 2010 - Apr 2013
    • Kuwait

    • Preparation of sales proposals and quotations.• Execution of professional presentations to new and existing customers.• Management of existing accounts to maximize repeat revenue.• Attainment of quarterly and annual new business sales targets.• Services sales forecasting & Services pipeline development.

• 

  Qualitynet

  • Kuwait
  • Telecommunications
  • 100 - 200 Employee

  • Sales Executive / Key Account Manager (Direct Sales)

    • Oct 2006 - Mar 2010

    • Preparation of sales proposals and quotations.• Execution of professional presentations to new and existing customers.• Management of existing accounts to maximize repeat revenue.• Attainment of quarterly and annual new business sales targets.• Services sales forecasting & Services pipeline development.• Completing monthly management reporting.• Collection of data to support service pricing.

  • Customer Care Supervisor / Acting Manager (Retail)

    • Feb 2001 - Sep 2006

    • Handling the VIP customers & solving major customers’ problems.• To give constructive feedback on progress towards goals and performance.• To coach, develop, motivate and review individual’s performance in order to meet targets.• To ensure all individuals in the team to consistently meet/exceed all targets and performance measures.• Monitoring progress against performance & taking prompt action to rectify under performance and drive high performance.• To Improve and maintain the quality of customer service by ensuring that reporting and monitoring is taking place.• Encouraging the team to work together by creating a sense of collective responsibility, in order to achieve goals.• Undertake any other task that is deemed to be a business need by Customer Services Manager.• Establishing customer touch points and Feedback collection.• Making monthly & on-demand reports and analysis for the top management.• Improving the online services.