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Nazih Seoudy profile image

Nazih Seoudy

Director of Developer &amp; customer Serv... at <span class="not-italic font-text_font lg:text-[18px] text-[16px] font-bold claimed">Egyptian Resorts Company-ERC</span>
Intro Book
Seasoned executive with 13+ years of experience in management, project planning, and team leadership.
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Location
New Cairo, Cairo, Egypt, EG
Skills
  • Team Management
  • Management
  • Project Planning
  • Negotiation
  • Budgets
  • Show all
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Bio

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Nazih Seoudy is a seasoned executive with 13+ years of experience in management, project planning, and team leadership. He has held senior roles in various companies, including Director of Developer & customer Services, Director, customer operations, Director, Customer Care, and Director, Customer Service Operations. Nazih holds a B.Sc in Electrical Engineering; Communications from Ain Shams University and has certifications in Government Relations & Corporate Affairs, Project Management Professional (PMP), Finance to Non-Finance Managers, Leadership Through Quality, Lean Six Sigma Green Belt (ICGB), and Real Estate Development Program.

Credentials

  • Government Relations&Corporate Affairs
    TRAIN
    Jul, 2017
    - May, 2026
  • Project Management Professional (PMP)
    AmCham Egypt
    Apr, 2005
    - May, 2026
  • Finance to Non-Finance Managers
    Xerox
  • Leadership Through Quality
    The George Group, LLC
  • Lean Six Sigma Green Belt (ICGB)
    The George Group, LLC
  • lean six sigma green belt. Project management professional. Finance for non financial professional. Leadership through quality .
    The George Group, LLC
  • Real Estate Development Program (Round 9 - Fall 2017)
    The American University in Cairo
  • Six Sigma Sponsors Workshop/
    George Group

Experience

  • Egyptian Resorts Company-ERC
    • Director of Developer & customer Services
      • Sep 2010 - Present

      Establish Developer &amp; customer services department Strategies &amp; planningWork with other members of the Senior Management Team in setting Business ObjectivesEstablish Customer Relation Management Strategies &amp; planning , business processes.Intensify and enhance Sub-developers and custom...

  • MAC Carpet
    • Director, customer operations
      • Sep 2008 - Aug 2010

      Establish Customer Relation Management Strategies &amp; planningWork with other members of the Senior Management Team in setting Business Objectives. Provide leadership, direction to deliver world class Customer Order Management processes.Cross functional experience and processes improvement( pla...

  • Emaar Misr
    • Director , Customer Care
      • Jan 2007 - Aug 2008
  • Xerox
    • Director, Customer Service Operations
      • Jan 1995 - Jan 2005

      Work with other members of the Senior Management Team in setting Business Objectives, Strategies and Policies to maximize Market Share&amp; short, medium and long term Profitability.Intensify and maintain relentless customer focus and ways to improve loyalty, Operational Plans, Programs and Proje...

Education

  • Ain Shams University

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Real Estate”

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