Experience

• 

  United Way of the Greater Lehigh Valley

  • Director Violence Prevention and HWC Programs

    • Sep 2023 - Present

• 

  Area Agency on Aging

  • Aging Care Management Supervisor

    • Aug 2019 - May 2023

• 

  DePaula and Clark

  • New York, NY

  • Bookkeeper

    • Oct 2015 - Apr 2016
    • New York, NY

    Bookkeeper Managed 28 accounts through bank reconciliation, balance sheets, and cash flow statements to ensure proper procedures are following in accordance with ethical accounting practices• Maintained 100% accountability for over 14K personnel while processing contingency and receivables claims and managing assets and liabilities values at $43M; investigated and resolved discrepancies in supermarket and distributor accounts• Developed procedures for systematic retention, protection, retrieval, transfer, and disposal of records; created strategies for reconciliation of various bank accounts to gain a positive turnaround rate of 94%• Analyzed violations of organizational code of conduct and administered disciplinary actions in accordance with published corporate guidelines and investigated financial loss claims and equal opportunity grievances

• 

  The Devine School

  • Macungie, PA

  • Assistant Teacher

    • Sep 2013 - Oct 2015
    • Macungie, PA

    Assistant TeacherEnsured the social and emotional, physical, cognitive, and language development of 40 students to implement success• Created and generated training plans to effectively communicate to students while ensuring resilient time management to ensure efficient completion of programs• Employed a broad range of instructional techniques to retain student interest and maximize learning, such as group projects; reviewed lesson plans with head teacher to assist in small groups to reinforce skills previously instructed• Communicated with parents and served on the School Leadership team; facilitated the involvement of the school community in designing and implementing the School Improvement Plan

• 

  United States Postal Service

  • Bethlehem, PA

  • Postal Clerk

    • Aug 2011 - Sep 2013
    • Bethlehem, PA

    Mail Processing ClerkResponsible to the supervisors of mail distribution and mail processing for processing incoming, outgoing• Coordinated, accepted, sorted over 125 packages a day, and boxed the incoming mail and shipments via the other carriers according to Mail Services, the Postal Service and the other carriers guidelines, procedures, goals and deadlines• Provided an outstanding customer service by answering questions in person or over the telephone about Mail Services' packages from the Postal Service, Federal Express and United Parcel Service• Determined loading and unloading times for the delivery of routes according to Mail Services' guidelines, procedures, goals and deadlines

• 

  US Navy

  • USS George Washington

  • Petty Officer Third Class

    • Jan 2007 - Dec 2010
    • USS George Washington

    Moral, Welfare, and Recreation ManagerDirected productive and friendly services that enhanced team performance and ensured a customer focused strategy was in place for employer retention• Promoted within a short period of time by demonstrating an over achieving dedication to maximize results by 15% for the assigned team• Provided internal customer service by relating with all personnel in a congenial and professional manner that facilitated the development of a diversified group• Mentored co-workers to achieve individual and professional growth, developing them into independent decision-makers• Coordinated and audited all financial exchanges for tickets, tours, and hotel sales valued at more than $80KTraining and Development SupervisorTracked and supervised the training and administrative department to inhibit a standard throughout the assigned organization• Administered the maintenance and tracking of administrative reports & documentation for over 1.2K confidential personnel and medical files• Organized schedules for more than 15 sailors to successfully enhance time efficiency by 10%• Strengthened the organization through creating a culture of success by scheduling the training for qualifications of 140 designated personnel