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Bio

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Naveed Akhtar is a seasoned IT professional with extensive experience in telecommunications and operations management. He holds various certifications in Avaya systems and has worked with prominent companies in Pakistan.

Credentials

  • ACSS(SM&SMGR 6.0), ACSS (CM&CMM 6.0), ACIS(CM&CMM 6.0), AIPS (AES 6.0) ASPS-5303 (CMS), ACIS (CM&CMM 5.2.1), CTP-2007
    Avaya

Experience

  • Pronet (Pvt.) Limited
    • Lahore, Punjab, Pakistan
    • Senior Operations Manager
      • Nov 2022 - Present
      • Lahore, Punjab, Pakistan

    • Pakistan
    • Telecommunications
    • 100 - 200 Employee
    • Manager Support Services
      • Apr 2016 - Present

      AVAYA & HUAWEI Certified Professional of IP Telephony, Contact Centers Technologies, Video Conferencing Systems, Pre-Sales Consultant of Small Medium Enterprise (SME). in Solution Designing, Planning, Deployments, Administrating & Optimizing, Integrations, Expansions, Upgradesand Customizations

    • Assistant Technical Manager
      • Jul 2010 - Jul 2016

      AVAYA UC & CC Projects, Solution Designing, Optimization and Support

    • Support Engineer
      • Mar 2008 - Jul 2010
      • Lahore

      Avaya systems deployment

    • Service Engineer
      • Aug 2006 - Mar 2008
      • Pakistan

      System Installations

    • Support Engineer
      • Aug 2000 - Dec 2006
      • Pakistan

      Installation PABX and support

    • Associate Engineer
      • Jun 1998 - Aug 2000
      • Lahore

      PBX Installation

Education

  • 2002 - 2004
    Preston university
    B-TECH, Electronics
  • 1994 - 1997
    GCT Lahore
    DAE, Electronics

Suggested Services

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Industry Focus. “IT Services and IT Consulting”

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