Experience

• 

  KG International FZCO

  • United Arab Emirates

  • Associate - Compliance & HR

    • May 2009 - Jun 2020
    • United Arab Emirates

    • Staff attendance monitoring and reporting.• Talent acquisition: recruiting, tracking and interviewing job candidates, and on-boarding and training new employees.• HR process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, performance evaluations, etc.).• Execution of the separation process for exiting employees.• Monitoring of staff accommodation maintenance.• Maintaining employee’s personal records, communicating HR policies across the organization at all levels.• Designed policies and various HR Forms and induction programs.• Employee records management• Functioned as management representative during ISO assessment audits and certificate renewals. [Achievement: Successfully transitioned the quality standards of the company from ISO 9001:2008 to 9001:2015]• Document control, QMS communication, writing ISO documentation, ensure ISO compliance culture and staff awareness level within organization.• Conduct internal audits, ensure all activities are in compliance with the QMS, and assist in setting policy and procedures for all new functions conducted within KGI.• Assist the line managers in setting procedures covering all functions, identify and initiate continuous improvement, analyse and ensure customer service quality standard is maintained.• QMS induction for new employees.• Attending to customer’s requirements and meeting assigned sales targets.• Developing new clients, maintaining existing accounts through excellent customer service.• Routine communication, coordination and reporting.• Proof reading & editing marketing content• Posting marketing content on social media.• Create internal newsletters.• Creation, distribution and follow up of minutes.• Corporate communication

• 

  Design In Motion FZCO

  • Dubai, United Arab Emirates

  • Sales Coordinator

    • Apr 2008 - Jan 2009
    • Dubai, United Arab Emirates

• 

  Gulf Research Center - مركز الخليج للأبحاث

  • Database Coordinator

    • Apr 2008 - Aug 2008

  • Database Coordinator

    • Apr 2008 - Aug 2008

• 

  Time Machine Media & Advertising

  • Dubai, United Arab Emirates

  • Executive Assistant To Chief Executive Officer

    • Nov 2007 - Apr 2008
    • Dubai, United Arab Emirates

    • Ensure all outgoing correspondence is typed, proof read and dispatched to the highest possible standard• Compose and prepare routine correspondence, and on behalf of the CEO if requested• Review all incoming mail and prioritize before forwarding to the CEO• Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective orders• Keep calendar constantly updated to facilitate appointment and meeting schedules• Establish and maintain various filing / records / database of business contacts, trace pending items and follow up as appropriate• Attend meetings, record, write and distribute the minutes and follow up on action items• Organize travel and external business trips on behalf of the CEO

• 

  Joseph Advertisers

  • Dubai, United Arab Emirates

  • Executive Secretary

    • Nov 1999 - Aug 2007
    • Dubai, United Arab Emirates

    • Maintain Sales Manager’s agenda and assist in planning appointments, meetings, etc.• Attend internal meetings and keep minutes• Receive and screen phone calls and redirect them when appropriate• Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages, etc.)• Make travel arrangements for Sales Manager• Maintain electronic and paper records ensuring information is organized and easily accessible• Assimilate sales reports from the sales team as assigned• Support the sales team by typing quotations and other documents as required.• Prepare ISO 9001 documentation as directed by Admin Manager.• Assist the sales team by preparing Job Cards.