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Nattapong Nanasilp
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Bio
Experience
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Mercedes-Benz (Thailand) Ltd.
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Bangkok Metropolitan Area, Thailand
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Customer Relationship Management Manager
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Apr 2015 - Present
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Bangkok Metropolitan Area, Thailand
- To lead CRM team of MB Thailand to create CRM activities for both end customers and dealers- To handle customer data of MB Thailand- To lead the implementation of CRM solutions (Salesforce) as a project manager- To lead MB Thailand to set up the first customer contact center in Thailand market- To guide MB Vietnam in all CRM topics under the structure of HUB SEA I
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Nation Multimedia Group
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Bangkok Metropolitan Area, Thailand
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Assistant Vice President
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May 2004 - Mar 2015
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Bangkok Metropolitan Area, Thailand
- To do business analysis to support management in designing marketing and sales strategies for both advertising and circulation including new media.- To conduct research and data mining for all media under NMG
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Hakukodo (Bangkok) Co., Ltd.
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Bangkok Metropolitan Area, Thailand
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Strategic Planner
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Apr 2003 - Apr 2004
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Bangkok Metropolitan Area, Thailand
- To take care consumer brands i.e. Magiclean, Haiter, Asahi, etc. in term of strategy planning- To conduct research of both qualitative and quantitative approaches- To monitor competitor's movement and provide report to client
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Education
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Macquarie University
Master of Commerce in Business, BUSINESS, MANAGEMENT, MARKETING, AND RELATED SUPPORT SERVICES -
Assumption University of Thailand
Bachelor's degree, Business Administration and Management, General
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Industry Focus. “Automotive”
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