Experience

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  Meridian Zero Distribution Ltd

  • Basildon, England, United Kingdom

  • Administrative

    • Mar 2023 - Present
    • Basildon, England, United Kingdom

    Order processingWebsite-B2B-MaintenanceSocial Media Marketing Campaigns - MailoutsInventory3rd Party Fulfillment Implementing a new B2C websiteInbound and Outbound callsPhotoshop

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  ACTIVE MUSIC DISTRIBUTION

  • London, England, United Kingdom

  • Internal Sales Coordinator

    • Jul 2022 - Mar 2023
    • London, England, United Kingdom

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  Drummers Only

  • Rochford, England, United Kingdom

  • Online Support Specialist

    • Sep 2021 - Jun 2022
    • Rochford, England, United Kingdom

    Online support specialist for one of the best independent drum retailers.Helping with web sales and back end content on website. Stores in Glasgow and Leeds.www.drummersonly.co.uk

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  PMT - Professional Music Technology

  • United Kingdom
  • Musicians
  • 100 - 200 Employee

  • Department Manager

    • Aug 2015 - Aug 2021

    Opportunity to take hold of a brand new drum department. Healthy growth shown from opening to current. Footfall increased and an ever expanding customer database.

  • Drum Department Manager

    • Feb 2015 - Aug 2015

    Approached to return to existing position, with large changes ahead in the companies future

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  Sinstar Clothing

  • Essex

  • Customer Service Manager

    • Oct 2012 - Jan 2015
    • Essex

    Ensuring a busy warehouse is always prepared and up to speed for fast turn around of ordersRegular stock countsBrand developmentSEO and Google Analytics knowledge to a good standardWeb site traffic growthDeveloped brand strategy and statistics systems.Import/Export of goods - Commercial Invoicing, logistics, commodity codes, despatch management and tax/duties knowledge of a high standardWholesale orders - Currency conversion and financial controlCustomer service - Email customer enquiries & Phone callsComputer skills of a high standardExcel workUnderstanding of materials and productsLiaising with repsArtist liaison - Gifting, socialising and attending events

• 

  Professional Music Technology

  • Department Manager

    • Dec 2011 - Oct 2012

    Managing and maintaining a showroom for specialist percussion and drums.Working alongside a highly motivated team, the main focal points were Sales and Customer Service.A target driven job, in a highly competitive market was a hard, but rewarding role.Other responsibilities included:Ensuring a clean, safe and tidy environment, both for staff and customersA pleasant shopping experience for everyone involved Ordering productsArranging import and export of goods. Mainly UK Domestic, but occasionally arranging large freight shipments from USA.Stock take preparing and involvement.Regular reports to company directorsocial media maintenance for departmentSales, up selling, cross selling and encouraging customers to go above budgets for better equipmentDealing with reps and sourcing the latest equipment at a competitive rate

  • Sales Assistant

    • Dec 2005 - Dec 2011

    Customer facing role, duties included:Serving customersRecommending equipment based on details given by customer.Answering sales calls and dealing with them efficiently and professionally.Maintaining the show room and providing a safe and tidy environment for both staff and customers.www.pmtonline.co.uk

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  Homebase

  • Rochford, England, United Kingdom

  • Department Manager

    • 2003 - 2005
    • Rochford, England, United Kingdom

    Ensuring Paint and Decorating Department was kept to a high standard.- Become involved in the regional stock take team travelling around London and Essex during night shifts to help selected stores with their tasks.- Inventory and stock rotation/order management.-Target Driven role.-Fork Lift Truck Trained.-Covered most areas of store including Information Desk to Warehouse Goods Intake.