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Bio

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Nathan Kramer is a seasoned IT professional with extensive experience in information security, IT operations, and management. He has worked with various companies, including Cradlepoint, All Social, Covr Financial Technologies, Macy's, Scentsy, Inc., Micron Technology, MPC Computers, Dell, and the City of Boise. Nathan holds a Bachelor of Business Administration from Boise State University and has obtained several certifications, including Certified Information Security Manager (CISM), CCSK, Usable Security, and Security+, Network+, Server+, A+.

Credentials

  • Certified Information Security Manager® (CISM)
    ISACA
    Dec, 2015
    - Apr, 2026
  • CCSK
    Cloud Security Alliance
    Aug, 2015
    - Apr, 2026
  • Usable Security
    Coursera Verified Certificates
    Mar, 2015
    - Apr, 2026
  • MCDST: Windows XP
    Microsoft
    Jan, 2004
    - Apr, 2026
  • MCP
    Microsoft
    Jan, 2004
    - Apr, 2026
  • Security+, Network+, Server+, A+
    CompTIA
    Jan, 2004
    - Apr, 2026
  • ISA - Internal Security Assessor
    PCI Security Standards Council
    Mar, 2013
    - Apr, 2026
  • MCITP: Server 2008
    Microsoft
  • MCSA: Windows Server 2008
    Microsoft

Experience

    • Information Security Analyst
      • Oct 2020 - Present
      • Boise

  • All Social
    • Eagle, Idaho, United States
    • IT Operations Director
      • Nov 2019 - Nov 2020
      • Eagle, Idaho, United States

    • IT Operations, Security & Privacy Manager, CISM at Covr Financial Technologies
      • Jul 2017 - Aug 2019
      • Boise, Idaho Area

  • Macy's
    • Greater Atlanta Area (Johns Creek, Georgia)
    • Manager, eCommerce Security Operations
      • Apr 2016 - Aug 2017
      • Greater Atlanta Area (Johns Creek, Georgia)

      Manage one of several IT Security teams at Macy's. My team manages the security efforts and controls around our digital properties like www.macys.com and www.bloomingdales.com I work with a great group of highly talented engineers that manage and tune traditional perimeter firewalls, software defined firewalls, East-West firewalls, next generation and web application firewalls, IDS, IPS, DDOS controls etc... The team supports multiple environments over multiple data centers, 24 hours a day

    • United States
    • Manufacturing
    • 700 & Above Employee
    • IT Manager - Security and Network
      • Aug 2013 - Mar 2016

      Started the IT Security team at Scentsy. The security team manages all aspects of Information Technology Security, including:· Incident response· Data governance · Network security (shared with the network team) · Compliance · Security awareness (security culture through the organization)· Vulnerability management I also manage the Network team that supports all aspects of the network infrastructure at Scentsy, including: · Core switching· Routing· Firewalls· IDS and IPS· Certificate management· Telephony support for a 300 agent contact center

    • Sys Admin Supervisor - Information Security
      • Aug 2009 - Aug 2013

      As the System Administration Supervisor I managed the Information Assurance and Information Security programs at Scentsy. I also lead a team of 15 system administrators, ensuring the availability and integrity of the IT systems. We use solutions from EMC, Microsoft, VMWare, RSA, ManageEngine, Cisco, APC, Dell, Citrix, and others to meet the needs of our users.

    • United States
    • Semiconductor Manufacturing
    • 700 & Above Employee
    • Manufacturing Support Engineer
      • Jul 2007 - Aug 2008

      •Provide IT incident response for outages in production areas•Provide IT process support to engineers working in fabrication areas•Provide support for endpoints that control custom automation machines used in the fabrication process

    • Field Service Engineer
      • Jun 2006 - Jun 2007

      •Class 10 cleanroom support (automation tool IT support)•Supported desktops and laptops, printers and other peripherals

  • MPC Computers
    • Nampa, Idaho
    • Service Account Manager (SE)
      • Jan 2004 - Jun 2006
      • Nampa, Idaho

      • Technical liaison between engineering, sales, and the customer.

  • Dell
    • Twin Falls, Idaho
    • Sr. Technical Support Agent
      • Jun 2002 - Jan 2004
      • Twin Falls, Idaho

      Support for endpoints and servers in a call center environment.

  • City of Boise
    • Boise, Idaho
    • Information Systems Tech
      • 1999 - 2002
      • Boise, Idaho

      Municipal Information Systems - supported internal users in the different departments of the city, including Legal, Police, Utility Billing, Fire etc.. Worked helpdesk and field services

Education

  • Boise State University
    BBA - Bachelor of Business Administration, Information Technology Management
  • 2015 - 2015
    University of Maryland College Park
    Usable Security
  • 2015 - 2015
    University of Michigan
    Programming for Everybody (Python)
  • 2002 - 2004
    College of Southern Idaho
    Information Technology
  • Gem State Adventist

Suggested Services

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Industry Focus. “Computer and Network Security”

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