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Experience

  • Trulife
    • London, United Kingdom
    • Regional Business Manager
      • Jun 2006 - Sep 2008
      • London, United Kingdom

      Regional Business / Account Manager responsible for all tendering, negotiating and delivering against contracts for South of England and London, developing key relationships with clients, suppliers, and developing company communications strategies. Responsibilities and key achievements:• Working with Orthotists and technical experts to assure effective communication, developing and maintaining positive customer relationships;• Presentation of tenders, managing contracts and roll-out of delivery plans/targets to meet client and company expectations;• Consistently exceeded company and regional sales performance targets with exemplary customer satisfaction feedback.

    • Senior Medical Representative
      • Jan 2003 - Aug 2005
      • London, United Kingdom

      Sole responsibility for promoting asthma and allergy products, increasing customer awareness and prescribing within primary and secondary care in South-East London territory. Coach, trainer and mentor for junior representatives and new staff, both field and head office based.Responsibilities and key achievements:• Trainer for effective communication, selling, self-management and product knowledge to junior staff and other team members;• Development of focused business plans and customer targeting strategies;• Highly successful development of customer/client relationships, increasing sales and market share of asthma, allergy and cholesterol products;• Establishment and management of an audit service;• Awarded Southern Region Brand champion and other awards for high productivity, customer satisfaction and overall performance.

  • GSK
    • London, United Kingdom
    • Senior Account Executive
      • Jan 2000 - Jan 2003
      • London, United Kingdom

      Responsibility for the promotion, implementation and management of Asthma Integrated Management Service (AIMS) within South London and Kent.Key achievements:• Built strong relationships with key health care professionals, managing expectations and communicating effectively to ensure customer satisfaction;• Increased sales, market share and exceeded targets by 40% for key products;• Established sales data monitors, reporting mechanisms and review service;• Winner of numerous performance related awards including coveted Glaxo “Passion” award.

  • AstraZeneca
    • London, United Kingdom
    • Medical Sales Representative
      • Sep 1995 - Jan 2000
      • London, United Kingdom

      Promoted gastro-intestinal and migraine products into primary and secondary care (GPs and hospitals) within expansive and challenging territories (Kent, then South-West London).Key achievements:• Establishment of mentoring to new Representatives, with focus on effective communication and developing client relationships;• Increased market share to 46% for key product, greatly exceeding company targets;• Winner of several performance related awards.

Education

  • 1990 - 1993
    University of Greenwich
    Bachelor of Arts - BA, Humanities/Humanistic Studies

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Industry Focus. “Medical Equipment Manufacturing”

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