Experience

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  CDA Clinics

  • Varsity Lakes, Queensland, Australia

  • Patient Care Coordinator - Customer Service

    • Apr 2023 - Aug 2023
    • Varsity Lakes, Queensland, Australia

    • Answer incoming calls and leave notes for the Clinical Team.• Create files and respond to new Patient enquiries with accurate and up to date information.• Check and update patient records using Zoho CRM.• Book and reschedule appointments for patients using the MedTech Clinical Software.• Process Payments using Eftpos, and process invoices using Xero.• Invoice reconciliation using Excel.• Investigate patient issues, and manage and resolve conflicts in a professional manner.• Perform outbound calls to leads, follow up enquiries and provide information.

• 

  Koala Cherries

  • Yarck, Victoria

  • Administrative Assistant / Quality Assurance

    • Nov 2022 - Jan 2023
    • Yarck, Victoria

    • Enter data into the in-house system after performing tests on the product.• Send reports via email to the growers, Sales team and QA Manager.• Communicate any issues to the QA manager and recommend solutions.• Manage the ordering of stationery and equipment as required by the QA team.• Print, scan and file forms when completed.• Print weekly rosters and post them on the QA board.

• 

  South Western Railway

  • London, England, United Kingdom

  • Administrative Assistant

    • Jun 2020 - Sep 2022
    • London, England, United Kingdom

    • Create and update spreadsheets in order to facilitate data management.• Provide support collecting data for audits.• Take minutes for the team meetings.• Create and update shift rosters for the depot.• Manage staff files such as medicals and training and book courses.• Undertake general receptionist duties such as scanning, filing and answering calls.• Support the Fleet Manager with presentations on Power point.

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  King's College London

  • London, England Metropolitan Area

  • Accounts Payable Assistant

    • Mar 2020 - Mar 2020
    • London, England Metropolitan Area

    • Undertake routine accounting operations, including the receiving and processing of orders using Unit4 Business World software.• Manage a busy email inbox, and respond to invoicing enquiries in a timely manner.• Take responsibility over accounts payable processes with a high attention to detail.• Check and process invoices and requests for payment.• Handle data entry duties whilst maintaining a high level of accuracy.• Assist the Finance team in ad-hoc projects and day to day duties.• Provide general administrative support when required.

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  ORTONORD SL ( Authorised BurgerKing supplier)

  • Lombardy, Italy

  • Administrative Assistant

    • May 2019 - Feb 2020
    • Lombardy, Italy

    • Provide high level of customer service when dealing with buyers and suppliers• Maintain and update online portal for orders, payments and invoices• Follow up outstanding and urgent deliveries with suppliers and logistics• Assist in the preparations of payment runs• Liaise with global BurgerKing contacts• Manage digital documentation as part of BurgerKing’s food manufacturing and storage audit requirements

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  Mary Kay Global

  • Melbourne, Australia

  • Administrative Assistant/ Customer Service

    • Jan 2018 - May 2019
    • Melbourne, Australia

    • Provide high level of customer service when dealing with customer enquiries and orders• Post customer/client payments to the system and allocated against the online platform• Customise and create client invoices using Quickbooks• Process client payments online using ProPay Payments• Maintain order tracking and manage deliveries• Match invoices against GRNs weekly and post onto the system• Keep accurate records and sales invoices

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  Peter Tsitas & Associates

  • Melbourne, Australia

  • Office Assistant

    • Jan 2017 - Dec 2017
    • Melbourne, Australia

    • Answer incoming phone calls• Assist with meeting and greeting visitors• Create visual presentations for the Project team• Manage company events and marketing campaigns• Perform general office activities, including archiving and filing

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  NATUR'BELLE

  • Campobasso, Molise, Italy

  • Medical Receptionist

    • Mar 2015 - Nov 2016
    • Campobasso, Molise, Italy

    • Meet and greet customers and visitors.• Provide customers with information on company services and products.• Manage customer appointments and contact information.• Process payments and invoice patients.

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  Momentive

  • Solbiate Olona, Italy

  • Administrative Assistant

    • May 2014 - Mar 2015
    • Solbiate Olona, Italy

    • Track projects and report weekly production• Perform switchboard duties• Coordinate office meetings and appointments