Experience

• 

  Woodward Corner Market

  • Royal Oak, MI

  • Store Director

    • Apr 2019 - Present
    • Royal Oak, MI

    Aligned synergies with Meijer Corporate Office to develop policies, procedures, and other plans for each department during the ideation stage of Woodward Corner Market. Conducted market research to differentiate the store’s market value and attract customers. Coordinated all logistics for the grand opening in January 2020, attracting local community members.• Interviewed, hired, and coached 65 team members, focusing on a culture of engagement and team member growth prior to store opening. Achieved a 4% turnover rate to date in Leadership.• Accomplished a 93% or better rating for Food Safety Assessments year over year.• Focused on operational pieces of the business including direct margin, labor, and shrink, leading to record-breaking net profit for market format stores ($970K, 3.6% in 2023).• Established and implemented best policies and procedures for each department including IT, HR, and Merchandising.• Represented Meijer at community events by promoting the brand and building rapport with potential customers.• Joined as Board Member for Meijer Pride, dedicated to supporting the LGBTQ+ community. Focused on increasing TMRG awareness internally and externally across stores. • Executed excellence in consistent in-stock position while executing strategic own-brand merchandising. • Curated in-store events to celebrate diversity within customers, team members, and the community.• Represented the community at numerous events to gain customer buy-in.• Provided employees with resources for asset protection and all other needs.

• 

  Meijer

  • Store Director

    • Jun 2016 - Present

    Worked in a fast-paced, ever-changing environment with a focus on substantial revenue generation and success. Developed rapport with all employees to create an operationally sound business.• Trained, mentored, and developed 250+ team members with average weekly sales of $1.74M.• Increased comp sales against previous year by 2% at $91M.• Created, developed, and implemented a new leadership model to achieve set labor plan at 6.74%.PROFESSIONAL EXPERIENCE continuedStore Director | Canton, MI | JUNE 2016 – FEB 2018 Assigned to a high-volume store following completion of SDDP Cycle 1. Operated as a Store Director focused on increasing profitability, decreasing costs, and creating policies and procedures.• Increased profitability while reducing shrink, achieving a rate 2.6% below plan. • Led the launch of the company’s CTC strategy and ensured all pillars were in place.• Executed “Ready to Sell” as a pilot store for the Eastern Region at 90%.

• 

  Kroger

  • Store Manager and Perishable Coordinator

    • Jun 2004 - Jun 2016

    Received numerous promotions due to successes within the organization. Instituted organizational excellence and identified change management activities to support operational plans and developments. Developed partnerships with various Store Managers to maximize revenue growth with impeccable ROI. Handled day-to-day operations and ensured all policies, procedures, and best practices were followed. • Designed and created all operational, merchandising, HR, and other pieces of the business while instituting best practices to optimize growth to open the largest store within the Michigan division in 2013.• Achieved weekly sales of $1.2M due to focus on customers, employees, and operations.• Spearheaded the transitional process of opening 19 stores all within a three-week period without disruption to the day-to-day operations, resulting in substantial growth for the organization. • Increased employee engagement and merchandising conditions, leading to a higher sales volume.• Conducted market research to identify competition and implement processes.• Instituted operational excellence best practices to ensure all needs were met and goals were exceeded.• Board Member for Michigan Division Cultural Council.