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Natalie Montalvo profile image

Natalie Montalvo

Server at Farrell's Ice Cream Parlour Restaurants
Intro Book
Hospitality professional with leadership and customer service expertise.
  • Claim this Profile
Location
Buena Park, California, United States, US
Skills
  • Entertainment
  • Time Management
  • Customer Service
  • Hospitality
  • Leadership
  • Show all
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Bio

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Natalie Montalvo is a seasoned hospitality professional with experience in customer service, leadership, and event management. She has worked in various roles, including server, teachers aide, time card coordinator, and lifeguard, honing her skills in time management, teamwork, and public speaking. With a degree in Liberal Studies from Cal State University Dominguez Hills, Natalie has developed a strong foundation in leadership and customer service. She is proficient in Microsoft Word and Excel and has experience in social networking and event management.

Experience

  • Farrell's Ice Cream Parlour Restaurants
    • buena park, california
    • Server
      • Feb 2014 - Feb 2017
      • buena park, california

      Taking guest orders, stocking up the restaurant, being attentive to guests, and celebrating their special occasions. Entertaining the guests with songs and jokes.

  • Birney Elementary school
    • Teachers Aide
      • Aug 2014 - Dec 2014

  • Knott's Berry Farm
    • Time Card Coordinator/Talent Captain
      • Oct 2009 - Nov 2013

  • Knott's Soak City
    • Aquatics Instructor/Supervisor
      • Mar 2012 - Sep 2013

      -Instruct new lifeguards on how to rescue a guest in distress, rescue techniques, guarding water, differentiating injuries, assisting with injuries, and the rules and regulations of a lifeguard at Soak City.-Overseeing the shift leaders.-Handling guest concerns appropriately and accordingly.-Maintaining the park. -Assisting in the administrative office.-Issuing discipline as needed. -Assisting in any minor or major injuries.

    • Shift Leader
      • Apr 2010 - Sep 2012

      -Assist with any guest questions or concerns.-Assign lifeguards their aquatic attraction to guard.-Send lifeguards on their breaks and lunches as needed.-Issue discipline as needed.-Assist with any minor or major emergencies.

  • Knott's Soak City
    • buena park, california
    • Lifeguard
      • Apr 2008 - Sep 2009
      • buena park, california

      -Guarding any aquatic section that was assigned daily.-Assisting guests with any questions or concerns.-Assisting with any minor or major emergencies.

Education

  • 2012 - 2015
    Cal State University Dominguez Hills
    Liberal Studies, Liberal Arts and Sciences/Liberal Studies

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Hospitality”

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