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Natalie Lawton profile image

Natalie Lawton

Customer Service Assistant at Diesel Technic UK & Ireland Ltd
Intro Book
Customer service professional with retail and administrative experience.
  • Claim this Profile
Location
Halesowen, England, United Kingdom, GB
Languages
  • English Native or bilingual proficiency
Skills
  • Customer Service
  • Customer Satisfaction
  • Retail
  • Mobile Devices
  • Telecommunications
  • Show all
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Bio

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Natalie Lawton is a seasoned customer service professional with extensive experience in retail, telecommunications, and administration. She holds various certifications in administrative skills and has worked in multiple roles, including customer service representative, payroll assistant, and receptionist.

Credentials

  • Administrative Professional Foundations
    LinkedIn
    Feb, 2023
    - Apr, 2026
  • Business Etiquette: Phone, Email, and Text
    LinkedIn
    Feb, 2023
    - Apr, 2026
  • Critical Thinking and Problem Solving
    LinkedIn
    Feb, 2023
    - Apr, 2026
  • Executive Influence
    LinkedIn
    Feb, 2023
    - Apr, 2026
  • Learning Excel 2021
    LinkedIn
    Feb, 2023
    - Apr, 2026
  • Strategic Thinking
    LinkedIn
    Feb, 2023
    - Apr, 2026
  • Entrepreneurship Fundamentals
    Lynda.com
    Jul, 2016
    - Apr, 2026
  • Guy Kawasaki on Entrepreneurship
    Lynda.com
    Jul, 2016
    - Apr, 2026
  • Retail NVQ Level 2
    -

Experience

  • Diesel Technic UK & Ireland Ltd
    • Customer Service Assistant
      • Sep 2023 - Present

  • Jobsworth Recruitment
    • Halesowen, England, United Kingdom
    • Payroll Assistant
      • May 2023 - Sep 2023
      • Halesowen, England, United Kingdom

      Temporary role assisting with payrollData entry and general administration.Assisting with payroll charges and costs.Dealing with identification and creating employee profiles.Answering calls for the recruitment department and setting up new profiles.

  • Weatherite
    • West Bromwich, England, United Kingdom
    • Receptionist
      • May 2023 - Sep 2023
      • West Bromwich, England, United Kingdom

      Temporary work from JobsworthReceptionist cover for annual leave.Answering and transferring calls.Note taking and message delivery.Organisation of post coming in and out.Meeting room set up and organising.

  • Hammonds
    • West Midlands, England, United Kingdom
    • Claims Handler
      • May 2023 - Jun 2023
      • West Midlands, England, United Kingdom

      Creating claims for drivers who have had a car accident.Supplying a credit hire car to the customer and organising delivery and collection of vehicles.

  • Intouch Games Ltd
    • United Kingdom
    • Entertainment Providers
    • 100 - 200 Employee
    • Senior Customer Service Representative
      • Mar 2022 - Jan 2023

    • Senior Bingo Chat Team Representative
      • Sep 2019 - Mar 2022

    • Bingo Chat Team Representative
      • May 2018 - Sep 2019

    • Customer Service Representative
      • Aug 2016 - May 2018

  • O2 (Telefónica UK)
    • Sales Professional
      • Sep 2007 - Aug 2016

      Sales and Digital Experience professional roleCash handling, data entry, personal detail data entry, store standards, set up of communication devices, demonstrating devices products and services, technical support and knowledge in NFC and QR technology. Became key holder and managed a small team before moving to a larger store.

  • Claire's Accessories
    • Sales Advisor and Ear Piercer
      • Nov 2006 - Sep 2007

      Sales Advisor RoleCash handling, store standards, customer service, ear piercing, stock taking and shelf replenishment.

  • Howdens Joinery Co
    • Administrative Assistant
      • Jan 2006 - Nov 2006

      Administrative RoleData entry, customer service, courtesy calling, filing, stock ordering and accepting and creating deliveries.

Education

  • 2000 - 2005
    The Earls High School

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Motor Vehicle Manufacturing”

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