Experience

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  Bank of America

  • VP Change Consultant

    • May 2010 - Present

  • VP Change Consultant

    • Apr 2000 - Present

  • Change Consultant

    • Jan 2009 - May 2010

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  Information Foundation

  • Senior Change Analyst

    • Jan 2007 - Jan 2008

    Provide PMO support and training to the 12 project teams under Information Foundation Program. Pull dashboard, Hoshin metrics reports. Facilitate a weekly project review meeting which provides updated status and management updates.Set up 38 parent and child projects

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  Banking Center Channel Communications

  • Business Support Coordinator

    • Jan 2005 - Jan 2006

    Provided administrative support to Executive Communications team. Scheduled meetings; prepare PowerPoint presentations; coordinate travel arrangements; organize office relocation; maintain Task Action Request for team meetings.Compiled monthly division scorecard which measured cost of communications, communication genre, Collected statistical data from team members and utilized Excel skills to manipulate data using formulas to clearly demonstrate actual performance compared to established targets.Natalie Frazeur Page 2Maintained monthly Banking Center Communications feedback report by collecting feedback from banking center associates as to what areas of communications were working and what needed attention.Initiated the organization of team events, such as all hands meetings, associate appreciation events, 3 day face to face meeting including lunches, dinners, cocktail parties.Created online team scrapbook. This helped our team feel connected as over half the team was located remotely.Managed information in communications database. Updated status information on communications that were to be sent out to banking centers.Managed team contact list.

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  Bank of America

  • Administrative Assistant

    • Jan 2004 - Jan 2005

    Provided administrative support for two Senior Vice Presidents and respective teams. Organized office relocation; coordinated team events; scheduled meetings; managed correspondence for Executives. Coordinated March of Dime fundraising for team of 50. Scheduled numerous interviews with candidates for finance analyst positions during Fleet merger.

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  Corporate Information Security

  • Administrative Assistant

    • Jan 2003 - Jan 2004

    Provided administrative support for two Senior Vice Presidents and respective teams. Scheduled meetings; assisted with travel arrangements; prepared expense reports; managed correspondence for Executives. Assisted with event with DFSS government project that involved travel to DC, communications with top level people with the Secret Service, Homeland Security, etc., putting information packets together, creating name tags for growing and changing list, making lodging and travel accommodations, working with various caterers, ordering gifts, coordinating white house tour.

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  Bank of America

  • Administrative Assistant, Product and Channel Support

    • Jan 2000 - Jan 2002

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  Crossmann Communities of NC, Inc

  • Marketing Manager

    • Jan 1998 - Jan 2000

    Supported 10 Community Sales Managers. Coordinated Managers' work schedules and Host/Hostess' schedules in Manager's absence; planned new community openings; organized promotions for Managers and Realtors.Managed Decorator in charge of color selections for new homes and interior design of model homes.Marketed new and existing competition which helped keep the company competitive with other builders in the area.Managed the output of collateral material for each community.Coordinated advertising adds and promotions.