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Natalie Fairchild is a seasoned crisis management professional with extensive experience in disaster response, humanitarian assistance, and risk analysis. Based in the London area, she holds a Master of Science degree in Risk Analysis, Disasters and Resilience from King's College London and a Bachelor of Science degree in Geography from Queen Mary University of London. Proficient in English and limited in Russian, she excels in customer service, teamwork, and communication. With a strong background in crisis management, she has worked with international organizations, including Kenyon International Emergency Services, GoCrisis, and Caritas Internationalis. Her skills include Microsoft Office, Microsoft Powerpoint, Microsoft Excel, and Social Media.

Experience

  • F-24 UK Limited
    • Rickmansworth, England, United Kingdom
    • Customer Success Manager
      • Jul 2022 - Present
      • Rickmansworth, England, United Kingdom

      Working with international organisations to implement and integrate critical crisis management software to their operations to respond to incidents effectively and successfully.

  • REACT Disaster Response
    • South East and London (SEAL)
    • Regional Management Team (SEAL)
      • Feb 2024 - Present
      • South East and London (SEAL)

      Volunteer role: Strategising responses, building partnerships and assisting with local resilience activities.

    • United States
    • Business Consulting and Services
    • 400 - 500 Employee
    • Team Member
      • Oct 2018 - Present

      Specialising in co-ordination, incident command, humanitarian roles and recovery

    • Operations Specialist
      • Jan 2019 - Mar 2022

      First Responder:Key experience includes:Feb-Mar 2022, FAC Coordinator: Tasks include setting up and managing two evacuation centres for Ukrainian evacuees in Poland. Mar 2020, Evacuation Centre Coordinator: Tasks include setting up and coordinating a holding hotel during COVID-19 pandemic with the aim of evacuating expats to their homes before air space was closed. Time management and organisation were key to this deployment. Crisis Management Centre:CMC Activation, management, coordination and support duties to over 10 major international incidents and 30+ of varying scales from aviation disasters, COVID-19 pandemic, counter-terrorism and mental health support for traumatic events, amongst others. During peacetime I maintained/updated Standard Operating Procedures (SOPs) in relation to the CMC activities, always striving to develop and improve its effectiveness for the next response. Consultancy:Coordinated, developed and trained Consultancy courses in disaster response and management for clients and team members globally.Warehouse:Peacetime duties Involved generally maintaining and resupplying a vast catalogue of emergency equipment. Incident duties included logistical coordination with partners to deploy equipment anywhere in the world.

  • GoCrisis
    • Worldwide
    • Responder
      • Feb 2023 - Present
      • Worldwide

      International crisis responder for Go Crisis to help provide humanitarian assistance and recovery services. 2023 - Deployed as a responder for a mass fatality recovery operation in the UK.

    • Response Contractor
      • Jan 2023 - Present

      1. Jan - Jul 2023: Welfare officer for Homes for Ukraine Scheme supporting Ukrainians and host families.2. Dec 2023: Warehouse and delivery staff for The Felix Project. 3. Regional First Responder for London and the Southeast.

    • Spontaneous Volunteer
      • Feb 2022 - Apr 2022
      • Poland

      Working on the Poland/Ukraine border and refugee centre in Dorohusk, providing immediate relief for refugees and organisations working in Ukraine. Worked on Ukraine-Warsaw train providing immediate relief to refugee passengers (Partnered with PAH Polska Akcja Humanitarna Organisation) Organised donations sent to Caritas HQ in Lublin Coordinated medical supplies to hospitals in Kyiv, Ukraine while with Caritas, but as a private job.

  • Queen Mary Geography Society
    • London, United Kingdom
    • Vice President
      • Sep 2017 - Jul 2018
      • London, United Kingdom

      The right hand (wo)man to the president of Queen Mary Geography Society where we share responsibility of running and maintaining a successful academic society for the social and academic benefit of our peers. My role included leading a small team who helped organise social and academic events, sell merchandise and acted as an ambassador for our department. The role naturally enabled me to establish new and good connections with professionals and peers involved with geography department, the wider university and beyond.

  • Queen Mary University of London
    • London, United Kingdom
    • Student
      • Sep 2016 - Jul 2018
      • London, United Kingdom

      BSc Geography

  • High Society
    • London, United Kingdom
    • Team Player/Leader
      • Mar 2017 - Mar 2018
      • London, United Kingdom

      High class Hospitality Agency working with clients in and around London. From major sporting events to high class corporate events.

    • Environmental Department
      • Dec 2016 - Jan 2017
      • Stansted

      My time at Stansted consisted of an office environment where I was predominantly analysing environmental data or learning the basics of my colleagues' job roles and working out in the field. On a daily basis I would learn new skills and develop airport knowledge working both airside and landside. I partook in water sampling, a day with the fire service, a day with air operations team, predominantly learning about the meteorological aspects the airport must consider on a daily basis. I also engaged with the waste management team and learnt about the airport's mechanical engineering and ecological effort.

Education

  • 2023 - 2024
    King's College London
    Master of Science - MS, Risk Analysis, Disasters and Resilience
  • 2016 - 2018
    Queen Mary University of London
    Bachelor of Science (BSc), Geography
  • 2015 - 2016
    University of Greenwich
    Bachelor of Science (BSc), Geography

Suggested Services

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Industry Focus. “IT Services and IT Consulting”

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