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Nastacha Allagapen profile image

Nastacha Allagapen

Sales Coordinator at MCB Group
Intro Book
Seasoned banking professional with 11+ years of experience in customer service, risk management, and finance.
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Location
Port Louis, Mauritius, MU
Skills
  • Banking
  • Customer Service
  • Risk Management
  • Loans
  • Customer Relationship Management
  • Show all
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Bio

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Nastacha Allagapen is a seasoned banking professional with 11+ years of experience in customer service, risk management, and finance. She has worked as a Relationship Executive, Customer Service Representative, and Business Consultant for MCB Group, providing banking solutions and investment proposals to customers. She holds a degree in Finance from the University of Mauritius.

Experience

  • MCB Group
    • Port Louis, Mauritius
    • Sales Coordinator
      • Nov 2021 - Present
      • Port Louis, Mauritius

  • MCB Consulting Services Ltd
    • Mauritius
    • Business Consultant
      • Aug 2019 - Nov 2021
      • Mauritius

      Corebanking system provider, assist customer with respect to their change management request.Requirement gathering organised with client .Induction/training sessions delivered.SME Temenos module handling - Core and Customer , Account and deposit,Treasury,CRM and FATCA module.Countries of expertise : Mauritius,Maldives,Seychelles,South Africa , Senegal and Sri Lanka.

  • MCB Group
    • Mauritius
    • Financial Services
    • 700 & Above Employee
    • Relationship Executive
      • May 2018 - Aug 2019

      Manage a portfolio of customers , provide banking solutions and investment proposal.

    • Customer Service Support
      • May 2016 - May 2018

    • Customer Service Representative
      • Mar 2014 - Apr 2016

      Assisted customer for account openings, transfers and queries related to transactional banking.

    • Teller/Back office
      • Feb 2008 - Mar 2014

Education

  • 2011 - 2015
    University of Mauritius
    BSC Finance, Finance, General
  • 2001 - 2007
    Dr Maurice Cure SSS
    Biology/Biological Sciences, General

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Financial Services”

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