Experience

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  Association of Asian Pacific Community Health Organizations (AAPCHO)

  • United States
  • Hospitals and Health Care
  • 1 - 100 Employee

  • Director of Programs, Health Care Transformation

    • Jun 2023 - Present

  • Associate Director of Workforce Development

    • Apr 2022 - Jun 2023

    • Manage national workforce development programs and services for the Asian American, NativeHawaiian, and Pacific Islander communities • Lead technical assistance and consulting activities of the organization’s priority areas for health centers, community-based organizations, and other partnering organizations across the U.S. and its Territories • Program development, planning, monitoring, reporting, operations, and evaluation related to theCommunity Health Worker (CHW) Workforce Collaborative • Supporting programmatic activities for the National Health Center Training and Technical AssistancePartners (NTTAP) Cooperative Agreement with the Bureau of Primary Health Care including thepriorities of promoting health equity in the areas of workforce development, addressing stigma relatedto COVID-19, increasing access to care, and promoting culturally responsive care

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  National Association of Community Health Workers

  • Data and Evaluation Manager

    • Dec 2021 - Apr 2022

    • Analysis and interpretation of quantitative and qualitative data to support various NACHW initiatives grounded in strengthening the community health worker workforce, allies, and partner organizations• Delivery of findings and recommendations to aid in decision making around workforce sustainability and informing policy and advocacy initiatives• Developing and streamlining evaluation methods to increase individual and collective capacity ofstaff within the organization

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  MyCare Health Center

  • Center Line, Michigan, United States

  • Director of Operations

    • Mar 2020 - Aug 2021
    • Center Line, Michigan, United States

    • Served as a member of MyCare’s senior management team with the CEO, CFO, CMO, CDO, Director of Integrated Health, and Director of Quality and Compliance • Supervised mid-level managers and other staff as identified • Worked with the CMO and Director of Quality and Compliance to see the Quality Assurance, Quality Improvement, and Risk Management plans are followed• Oversight of clinical and programmatic operations including staffing, problem resolution, finances, and performance improvement related to clinic locations• Oversight of facility management, building maintenance, security, and construction projects • Maintained current knowledge of trends and best practices and standards in community health centers utilizing an integrated health model, utilizing internal and external resources in coordination with management team• Provided training, in-services, and conduct staff meetings as necessary • Worked with management on the development of the annual budget, make recommendations, and assure that current budget is being followed • Worked with management and other staff on periodic reporting and grant writing• Supported external compliance activities such as reporting, audits, and technical assistance • Responsible for overseeing clinical productivity and working with management to identify trends and address opportunities for improvement • Managed operational issues occurring during and outside of regular business hours

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  Michigan Primary Care Association

  • United States
  • Hospitals and Health Care
  • 1 - 100 Employee

  • Associate Director of Operations and Enabling Services

    • Apr 2018 - Feb 2020

    • Developed health center training and technical assistance program offerings in collaboration with members and colleagues relevant to operations, finances, and enabling services • Led regular MPCA training events, network gatherings, resource development, webinars, and conference calls to support and strengthen health center efficiency and quality improvement• Developed and implemented detailed plans including financial, reporting, benchmarks, and risk assessment in accordance with MPCA policy and team protocol• Monitored and evaluated progress on all programmatic work plans and budgets • Engaged all new health center organizations to assess their training and technical assistance needs and coordinated ongoing technical assistance and training• Facilitated connections between new health centers and supportive resources, including MPCA staff members and external technical assistance providers • Implemented community development and strategic growth activities• Developed and maintained MPCA resources and connections to relevant partners to support health center capital development activities and facility planning• Provided proactive supports for existing health center organizations• Engaged in state and federal partnerships to advance the mission, vision, and services of MPCA and health centers• Supported program development and planning consistent with mission and goals of the association

  • Program Specialist, Health Center Growth

    • Aug 2015 - Apr 2018

    • Engaged all new Health Center organizations to assess their training and technical assistance needs and coordinated ongoing technical assistance and training• Facilitated connections between new Health Centers and supportive resources, including MPCA staff members and external technical assistance providers • Implemented MPCA’s community development and strategic growth activities• Developed and maintained MPCA resources and connections to relevant partners to support Health Center capital development activities and facility planning• Supported effective governance of existing Health Center organizations and the development of strong board leadership and governance among communities in development• Provided proactive supports for existing Health Center organizations• Supported program development and planning consistent with mission and goals of the association

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  Office of Multi-Ethnic Student Affairs | University of Michigan

  • Ann Arbor, MI

  • Program Assistant for Grants

    • Sep 2014 - Apr 2015
    • Ann Arbor, MI

    • Co-developed a new grants process for reviewing and funding student organization grant applications with supervisor• Reviewed grants submitted by student organizations and evaluated the applications with professional staff on Grants Committee• Met with representatives of student organizations on a weekly basis to review grant applications and provide feedback on programs as well as build relationships to help them further develop professional skills related to grants processes• Served as an advisor and provided resources for students as necessary • Served on the planning committee for NOURISH (safe space programming for women of color on the university campus) to create topics of discussion around current issues that women of color faced and were interested in further discussing at these meetings • Planned, created, and hosted a grants end of the year project fair to invite representatives of all the student organizations who received funding to have a chance to network, learn more about the work that the office does on campus, and provide feedback about their experiences

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  Ozone House Youth & Family Services

  • Ann Arbor, Michigan

  • Program Evaluation and Grants Intern

    • May 2014 - Aug 2014
    • Ann Arbor, Michigan

    • Worked with and supported the program evaluation and grants manager in applying for funding• Updated and created new logic models used in programs and services at Ozone House• Created a centralized research database with articles from past and present literature reviews to inform future research conducted at Ozone House• Gathered information relevant to the population served by Ozone House for use in simulation to be built and shared with those who are interested in learning more about the programs and services provided by the organization

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  Beaumont Health System

  • United States
  • Hospitals and Health Care
  • 700 & Above Employee

  • Patient Transporter

    • Oct 2012 - Aug 2014

    • Transported patients to designated areas for testing, room changes, and to and from surgical procedures in the hospital as assigned• Delivered equipment throughout the hospital as needed• Cleaned and maintained proper equipment necessary for patients and employees of the hospital

  • Research Project Volunteer

    • Nov 2011 - Jun 2013

    • Observed and recorded the staff and employees’ hand hygiene routines so data could be analyzed for every month and compared to self-ratings of each individual unit as well as the hospital as a whole

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  Islamic Association of Greater Detroit Sunday School

  • Rochester Hills, Michigan

  • Teacher

    • Aug 2008 - Jun 2013
    • Rochester Hills, Michigan

    • Taught students about the religion of Islam focused on the teachings as well as practical application and performed secretarial and administrative work related to curriculum development of classes being taught• Organized guest speakers for classes and coordinated field trips and events related to lessons being taught in classes

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  Oakland University

  • Rochester, Michigan

  • Research Assistant

    • Aug 2011 - May 2012
    • Rochester, Michigan

    • Literary review, grant proposal, and thesis proposal writing before preliminary research initiated in order to develop program(s) for intervention and further evaluation at ACCESS Health Clinic• Created Microsoft ACCESS database for imputation of medical records of individual files later to be analyzed using SAS• Systematic random selection of medical records and data entry of patient information • Primary statistical data analysis with initial sample of records; conclusions stated in senior thesis

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  Oakland University Department of Campus Recreation

  • Student Ambassador

    • Aug 2011 - Apr 2012

    • Served on a student staff team working to promote the Recreation Center at various campus events throughout the academic school year • Participated in new student orientations and other admissions-related events to provide students with resources about the Recreation Center

  • Welcome Center Attendant

    • Aug 2010 - Apr 2012

    • Served as entry point into the facilities, greet all patrons, and check them in upon arrival• Answered any questions or concerns that may arise or direct patrons to the appropriate supervisors when necessary• Conducted transactions for membership sales and services

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  Beaumont Health System

  • Troy, Michigan

  • Nursing Assistant

    • Aug 2007 - May 2008
    • Troy, Michigan

    • Worked through the cooperative learning program offered in the Utica Community Schools district as a nursing assistant• Provided patient care as needed through completion of tasks that included feeding, bathing, grooming, shaving, and dressing patients who required assistance, and helped prepare patients for surgeries, treatments, or examinations• Observed patients' conditions, measured and recorded food and liquid intake and output and vital signs, and reported changes to professional staff; collected specimens from patients per request