Bio
Experience
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Human Resources Business Consultant
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Sep 2018 - Present
Consulting on Recruitment ServicesSupport businesses in Azerbaijan and worldwide
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Recruitment Specialist
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Sep 2011 - May 2012
• Sourcing potential candidates from various online channels (e.g. social media and professional platforms like LinkedIn).• Screen incoming resumes and application forms.• Interview candidates.• Provide shortlists of qualified candidates to hiring managers.
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Customer Care coordinator and deputy manager
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Jun 2006 - Aug 2011
• Plan, coordinate and assign daily workload to customer service team.• Assist Manager in planning and executing customer service functions.• Resolve escalated and complex customer issues on-time.• Identify and resolve problems that affect customer service quality and efficiency.• Ensure that the team follows company policies and procedures• Supervise team in providing excellent and outstanding services to customers.
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Education
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2002 - 2006Baku State University
Bachelor's degree, Mathematics
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References
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