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Narelle Hunter
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Bio
Experience
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elite logistics australia
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Australia
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Customer Service Manager
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Jun 2022 - Present
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Australia
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TNT Express
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Melbourne, Australia
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Major Accounts Customer Service Representative
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Sep 2005 - Jun 2022
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Melbourne, Australia
Assisting Major account Customer with freight movements.Arranging collections & Deliveries of all consignments & domestic shipping services Building relationships with major account holders from all levels of business Assist with quotes for freight cost enquiries Ability to resolve customer complaints,Liase with higher management to ensure customer needs are met & assist in building customer trust for client retention.Proactive reporting for customer domestic freight movementsReactive reporting for customer domestic freight movements Email updates & pre alerts for all customer proactive & reactive freight solutions Assist with escalations offering a positive customer resolution within company means.Ability to think outside the box to assist with complex domestic delivery issues.
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Education
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Ringwood Secondary College
Suggested Services
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Industry Focus. “Truck Transportation”
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