Experience

• 

  Exclusive Tyre Distributors

  • Auckland, New Zealand

  • Accounts Payable/Receivable

    • Nov 2021 - Present
    • Auckland, New Zealand

    ·       Receipt / allocate payments & credits·       Reconcile financials / bank·       Process statements and balance sheet reports at EOM·       Follow up with debtors every week & set up new accounts·       Process & pay expense invoices·       Prepare / manage advertising budget, rebates & promotions·       Process timesheets, leave forms, Health & Safety, company’s credit cards & vehicles ·       EOM processing, document filing, audit assisting ·       Other office admin tasks (stationery and other office supplies ordering, vehicles service and maintenance booking, fuel & travel cards managing and general office management)

• 

  Fresh to Go

  • Auckland, New Zealand

  • Sales and Marketing Analyst

    • Aug 2018 - Nov 2021
    • Auckland, New Zealand

    ·       Plan and coordinate company’s sales and marketing activities and promotions·       Manage integrated marketing including social media, PPC, website…·       Plan and manage offline promotions as well as sales team activity.·       Assist with Customer Service Representative duties ·       Assist with food development for new product launching and product quality improvement·       Assist with accounting tasks including invoicing, managing current and new customer accounts, and crediting  ·       Take data about customers, products, channels, sales and margins, then analyze data and produce the appropriate reports on 4dashboard as well as into Excel graphs·       Maintain good relationship with customers, business partners and suppliers

• 

  New Zealand Post

  • Auckland, New Zealand

  • Administration Assistant

    • Jul 2017 - Aug 2018
    • Auckland, New Zealand

    ·       Receive, sort and dispatch priority parcels & mails to Courier·       Liaise with customers and provide support for any courier issues·       Make sure all mails and parcels would be counted and redirecting as well as mis-sorted mails would be reported on system before being processed or being sending back to the senders.·       Assist customers to get their mails and parcels that require I.D. and signature ·       Record and follow up mails and parcels with tracking numbers on NZPOST’s Application and CME (Courier Master Enterprise) software ·       Follow up customers’ payments and contracts

• 

  Cathedral Cove Naturals

  • Production Supervisor

    • Jun 2016 - Jul 2017

    • Be in charge for production of yoghurt including jarring• Set up and operate all machines and equipment• Manage production line and area following by company’s specific structure and progress• Be in charge for cleaning duties according to MPI Food Safety Program to ensure great hygiene quality of machines and equipment as well as production area• Take part in setting up and installing new conveyer and labelling machine • Supervise jarring staff and provide technical support for yoghurt jarring to follow the production plan and to meet the deadlines• Supervise and support daily and weekly cleaning roster• Provide assistance to manage yoghurt jarring sheets and production plan• Measuring PH and temperature from every yoghurt batch• Provide quality control and maintain the great standard of products• Assist and supervise packing yoghurt and other products when being required• Arrange the warehouse and check stock list

  • Production Supervisor

    • Jun 2016 - Jul 2017

• 

  Schneider Electric

  • France
  • Automation Machinery Manufacturing
  • 700 & Above Employee

  • Customer Relations Executive

    • Jan 2014 - Nov 2014

    • Support customers with Certificates in Origin and Quality of products• Liaise with Schneider Electric Singapore for documents related to purchased orders and Custom clearance process • Use SAP system proficiently for product information, customer data analysis and purchase history • Support customers with Custom Clearance document for big projects• Issue survey and collect feedbacks from customers about products and services of the company• Maintain good relationships with customers• Look into customer complaints and investigate customer issues to create win-win solutions

  • Marketing Communications

    • Feb 2012 - Dec 2013

    ·       Manage events, exhibitions and other seminars as assigned such as logistics, invitation letters, gifts…·       Be in charge of wordings, contents, design and back translation for brochures, catalogues, Price book, company magazines…·       Arrange tours for partner meetings, partner kick-off, distributor trainings·       Update Marketing Communications activities and news regarding products and events on company’s website based on WordPress platforms·       Help draw up company's popularity on social media such as Facebook, Instagram and local cyberspace ·       Manage data related to customers information, products updates, sales rates… using Google Analytics·       Report marketing activities throughout events and collect as well as take action upon customer feedbacks ·       Report monthly Marketing Communications budget and expenditure to Finance team ·       Maintain good relationship with event agencies, social media and digital agencies and vendors.