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Bio

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Nanette Mamparo is a seasoned professional with extensive experience in web analysis, database administration, and IT support. Based in Schaumburg, Illinois, she has held key roles at the American Veterinary Medical Association and RR Donnelley/American Package Express, where she leveraged her skills in SharePoint, Google Analytics, and Microsoft SQL to deliver business solutions and support web applications. Mamparo's educational background includes a Master's degree in Information Systems Management from Keller Graduate School of Management of DeVry University, as well as a Bachelor's degree in Technical Management specializing in Web Development from DeVry University-Illinois. She is proficient in Tagalog and English, and holds certifications in PC Support Professional.

Credentials

  • A+ Service Technician Certified
    William Rainey Harper College
  • Microsoft SharePoint Designer Certificate of Completion
    MicroTrain - Learning Solutions
  • Microsoft SharePoint Developer 2010 Certificate of Completion
    susQtech - Learning Solutions
  • Windows Network Administration
    College of DuPage

Experience

    • Web Analyst
      • Oct 2006 - Present
      • Schaumburg, Illinois

      • Provide real-time web and marketing analytics using SharePoint and Google Analytics• Provide business solutions using custom web applications via Content Management Systems (CMS) and Association Management Software (AMS)• Develop web applications in SharePoint and other CMS environments• Administer and support SharePoint association portals which include creating and managing web sites, web applications and site security• Design, implement and support front end web forms for e-commerce website• Develop email marketing strategies and manage email list management software• Manage help desk requests and coordinate resolution of issues related to web applications• Train staff and association members as required on website usage• Assist in the overall maintenance, support and development of new interactive, integrated member resources and services

    • Database Administrator
      • May 2003 - Apr 2006
      • Oak Brook, Illinois

      • Performed all functions associated with the efficient design, implementation and maintenance of Microsoft SQL and Access databases• Maintained records/reports for management evaluations of customers and database end users• Created web interfaces to access database using SQL and ASP• Supported system software and end users remotely

    • Mail Processor
      • Dec 1994 - Nov 2000
      • Palatine Illinois

      • Ensured the accurate and timely preparation and distribution of mails.• Entered change of address data into a computer database.• Operated and troubleshot machinery, which sorts and distributes parcels or letters.• Assisted supervisors in training new employees.

Education

  • 2016 - 2021
    Keller Graduate School of Management of DeVry University
    Master’s Degree, Master of Information Systems Management (MISM)
  • DeVry University-Illinois
    Bachelor's Degree, Technical Management specializing in Web Development
  • College of DuPage
    Associate of Applied Science, Microcomputer Specialist Degree
  • William Rainey Harper College
    Certification, PC Support Professional Certification

Suggested Services

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Industry Focus. “Computer and Information Technology”

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